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Kutrubes Travel

    Overall (2)

    328 Tremont St
    Boston, MA 02116-5605
    (617) 426-5668


    A Boston Travel Agency offering group tours and custom travel itineraries to Croatia, Albania, Serbia, Romania, Bulgaria, Montenegro, Bosnia and Herzegovina.

    240140ATTR:CRUISES

    TOURS

    TRAVEL INSURANCE


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                        A Boston Travel Agency offering group tours and custom travel itineraries to Croatia, Albania, Serbia, Romania, Bulgaria, Montenegro, Bosnia and Herzegovina.

                        240140ATTR:CRUISES

                        TOURS
                        more

                        Ratings

                          Overall (2)

                          Other Reviews

                          d.j. patten

                          2012

                          From Local.com

                            Kutrubes Travel Agency

                            Kutrubes Travel's trip was the worst in 45 years of travel and was the worst experience ever with a tour company. I was sent on a trip with absolutely no documents: no visa, no airline tickets, no itinerary, no hotel list, no contact info., etc. I sent Kutrubes Travel my passport plus 2 passport photos on 10 April. My passport was returned to me on 13 September, one day before departure, with no visa that I had already paid $185 for. An e-mail from Kutrubes on 12 September stated that, due to the visa they hadn't supplied, they were doing me a favor by making last minute itinerary changes. Airline change fees were $285 international and $200 domestic. On day one of the trip, I had to pay another $170 for the missing visa. My request for a refund of $655 was denied on letterhead stationery addressing me as an "idiot." There's been no response to two other refund requests. My rating of Kutrubes Travel: minus 5 stars.

                            d.j. patten

                            2012

                            From Local.com

                              Kutrubes Travel Agency

                              Kutrubes Travel's trip was the worst in 45 years of travel and was the worst experience ever with a tour company. I was sent on a trip with absolutely no documents: no visa, no airline tickets, no itinerary, no hotel list, no contact info., etc. I sent Kutrubes Travel my passport plus 2 passport photos on 10 April. My passport was returned to me on 13 September, one day before departure, with no visa that I had already paid $185 for. An e-mail from Kutrubes on 12 September stated that, due to the visa they hadn't supplied, they were doing me a favor by making last minute itinerary changes. Airline change fees were $285 international and $200 domestic. On day one of the trip, I had to pay another $170 for the missing visa. My request for a refund of $655 was denied on letterhead stationery addressing me as an "idiot." There's been no response to two other refund requests. My rating of Kutrubes Travel: minus 5 stars.

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