My friend just called me on the verge of tears. She fels as though she were taken advantage of. 2 weeks ago she had the full service done by these guys. Her indicator lights stayed on so she took her car to the dealer. The dealer said that she needs a complete service. They also said that the fluids were all very dirty. She called them and they offered to change them and report it to their management. Sounds like they take advantage of women.