Advantage Hobby

Horrible Customer Service!!!!

Horrible customer service. They sent me an E-mail asking for a copy of my father's ID, and when he went to call this company about that shady request, Lyle hung up on him. I called the company and was denied my right to speak to any supervisor. My father called them back and was denied the right to speak to the owner. I drove an hour and a half to the store to speak with the owner, and when the lady asked for my name she gave a horrible cackle and finally let me speak to the owner, Leo Sadato who was rude beyond all belief! He told me that my father was verbally abusive on the phone with Lyle (which is so far from the truth it makes me sick) and told me he had the right to refuse service to anyone and asked me to leave his store. Please use caution when ordering anything from this company, and hope you don't need to speak to any of their employees. I will never buy anything from this company again and I will be writing to the Better Business Bureau about their horrible treatment of my father and I!