>   >   >   > Tidmores Lawn Mower & Equipment Service

Tidmores Lawn Mower & Equipment Service

    Overall (15)


    Related Businesses in category: Small Engines & Mowers Repair


    Farmers Insurance - Henry...

    2.8 MI

      4202 Brainerd Rd

      Chattanooga, TN 37411

      Allstate Insurance Agent:...

      3.5 MI

        400 S Moore Rd Ste A

        Chattanooga, TN 37412

        Allstate Insurance Agent:...

        3.6 MI

          4159 Ringgold Rd Ste 101

          Chattanooga, TN 37412

          Reliance Partners

          2.3 MI

            325 Market St Suite 205 Ste 205

            Chattanooga, TN 37402

            Farmers Insurance - Nick ...

            4.3 MI

              5811 Lee Highway Ste 411 Ste 411

              Chattanooga, TN 37421

              Allstate Insurance Agent:...

              4.4 MI

                5611 Ringgold Rd Ste 155 Ste 155

                Chattanooga, TN 37412

                Allstate Insurance Agent:...

                4.6 MI

                  6325 E Brainerd Rd

                  Chattanooga, TN 37421

                  Healthmarkets Insurance -...

                  4.6 MI

                    3327-b Harrison Pike

                    Chattanooga, TN 37416

                    Greater Chattanooga Insur...

                    4.0 MI

                      5506 Miller Dr

                      Chattanooga, TN 37411

                      Healthmarkets Insurance -...

                      4.7 MI

                        1123 Clermont Dr

                        Chattanooga, TN 37415



                        Ratings

                          Overall (15)

                          Other Reviews

                          good job!

                          2012

                          From Local.com

                            Tidmores Lawn Mower & Equipment Service

                            Polite, efficient, timely, knowledgeable service. HIGHLY RECOMMEND..

                            tidmoressucks

                            2012

                            From Local.com

                              Tidmores Lawn Mower & Equipment Service

                              WORST CUSTOMER EXPERIENCE EVER!! I will NEVER use this business again. I had them repair the main drive belt on my riding lawn mower, and when it was returned, the nut that holds the main drive pulley on(that was put on at the factory with an impact drive) was suddenly missing. I was unaware that they had done a shoddy job, so when I went to use the lawnmower, it stripped out the middle of the pulley and sheared off the spline. When I had them pick it up to fix, they called me back and told me that they didn't remove the nut and that I would have to pay to have the repairs done. A heated argument ensued and terrible customer service was given. I was called an idiot and an a**hole by the employee, Jeff. When I asked him how much it would cost to fix, he put me on hold, then came back on and told me that they refused to fix it and would be returning the lawnmower to me. He refused to try and make right what they did wrong to satisfy the customer. Jeff, at Tidmore's, only wanted to tell me how wrong I was and proceeded to hang up on me. When they returned the lawnmower the next morning, I was handed an invoice for the delivery of the mower. Confused, I called Tidmore's once again, where Eric Tidmore(the owner), told me that delivery was separate. I inquired why I had to pay when they refused to perform the necessary repairs and he said, "You were the one that started being an a**hole because we didn't remove that nut." I told him that I wasn't going to pay for the delivery, and he said, "Listen here you c*cksucker, if you don't pay, I will keep the mower." I was amazed that the owner would speak to a customer like that!! I reluctantly paid the delivery fee just to get my mower back as this place is full of incompetent idiots!! This was the WORST customer experience I have ever had and I work in customer service. The customer may not always be right, but you try to make things right for the customer. If you want to be given terrible customer service, by all means, use this place, but if you want to be treated like a human being, go somewhere else. Also, I filed a complaint with the BBB and found out that they have a F grade. There have been 5 prior complaints against them and they wouldn't respond to any of them. ERIC and TICKLE TIDMORE are a disgrace to the Chattanooga small business community. AVOID AT ALL COST!! It is not worth the hassle or headache of dealing with a brainless owner with no customer satisfaction experience!!!

                              tidmoressucks

                              2012

                              From Local.com

                                Tidmores Lawn Mower & Equipment Service

                                WORST CUSTOMER EXPERIENCE EVER!! I will NEVER use this business again. I had them repair the main drive belt on my riding lawn mower, and when it was returned, the nut that holds the main drive pulley on(that was put on at the factory with an impact drive) was suddenly missing. I was unaware that they had done a shoddy job, so when I went to use the lawnmower, it stripped out the middle of the pulley and sheared off the spline. When I had them pick it up to fix, they called me back and told me that they didn't remove the nut and that I would have to pay to have the repairs done. A heated argument ensued and terrible customer service was given. I was called an idiot and an a**hole by the employee, Jeff. When I asked him how much it would cost to fix, he put me on hold, then came back on and told me that they refused to fix it and would be returning the lawnmower to me. He refused to try and make right what they did wrong to satisfy the customer. Jeff, at Tidmore's, only wanted to tell me how wrong I was and proceeded to hang up on me. When they returned the lawnmower the next morning, I was handed an invoice for the delivery of the mower. Confused, I called Tidmore's once again, where Eric Tidmore(the owner), told me that delivery was separate. I inquired why I had to pay when they refused to perform the necessary repairs and he said, "You were the one that started being an a**hole because we didn't remove that nut." I told him that I wasn't going to pay for the delivery, and he said, "Listen here you c*cksucker, if you don't pay, I will keep the mower." I was amazed that the owner would speak to a customer like that!! I reluctantly paid the delivery fee just to get my mower back as this place is full of incompetent idiots!! This was the WORST customer experience I have ever had and I work in customer service. The customer may not always be right, but you try to make things right for the customer. If you want to be given terrible customer service, by all means, use this place, but if you want to be treated like a human being, go somewhere else. Also, I filed a complaint with the BBB and found out that they have a F grade. There have been 5 prior complaints against them and they wouldn't respond to any of them. ERIC and TICKLE TIDMORE are a disgrace to the Chattanooga small business community. AVOID AT ALL COST!! It is not worth the hassle or headache of dealing with a brainless owner with no customer satisfaction experience!!!

                                tidmoressucks

                                2012

                                From Local.com

                                  Tidmores Lawn Mower & Equipment Service

                                  WORST CUSTOMER EXPERIENCE EVER!! I will NEVER use this business again. I had them repair the main drive belt on my riding lawn mower, and when it was returned, the nut that holds the main drive pulley on(that was put on at the factory with an impact drive) was suddenly missing. I was unaware that they had done a shoddy job, so when I went to use the lawnmower, it stripped out the middle of the pulley and sheared off the spline. When I had them pick it up to fix, they called me back and told me that they didn't remove the nut and that I would have to pay to have the repairs done. A heated argument ensued and terrible customer service was given. I was called an idiot and an a**hole by the employee, Jeff. When I asked him how much it would cost to fix, he put me on hold, then came back on and told me that they refused to fix it and would be returning the lawnmower to me. He refused to try and make right what they did wrong to satisfy the customer. Jeff, at Tidmore's, only wanted to tell me how wrong I was and proceeded to hang up on me. When they returned the lawnmower the next morning, I was handed an invoice for the delivery of the mower. Confused, I called Tidmore's once again, where Eric Tidmore(the owner), told me that delivery was separate. I inquired why I had to pay when they refused to perform the necessary repairs and he said, "You were the one that started being an a**hole because we didn't remove that nut." I told him that I wasn't going to pay for the delivery, and he said, "Listen here you c*cksucker, if you don't pay, I will keep the mower." I was amazed that the owner would speak to a customer like that!! I reluctantly paid the delivery fee just to get my mower back as this place is full of incompetent idiots!! This was the WORST customer experience I have ever had and I work in customer service. The customer may not always be right, but you try to make things right for the customer. If you want to be given terrible customer service, by all means, use this place, but if you want to be treated like a human being, go somewhere else. Also, I filed a complaint with the BBB and found out that they have a F grade. There have been 5 prior complaints against them and they wouldn't respond to any of them. ERIC and TICKLE TIDMORE are a disgrace to the Chattanooga small business community. AVOID AT ALL COST!! It is not worth the hassle or headache of dealing with a brainless owner with no customer satisfaction experience!!!

                                  tidmoressucks

                                  2012

                                  From Local.com

                                    Tidmores Lawn Mower & Equipment Service

                                    WORST CUSTOMER EXPERIENCE EVER!! I will NEVER use this business again. I had them repair the main drive belt on my riding lawn mower, and when it was returned, the nut that holds the main drive pulley on(that was put on at the factory with an impact drive) was suddenly missing. I was unaware that they had done a shoddy job, so when I went to use the lawnmower, it stripped out the middle of the pulley and sheared off the spline. When I had them pick it up to fix, they called me back and told me that they didn't remove the nut and that I would have to pay to have the repairs done. A heated argument ensued and terrible customer service was given. I was called an idiot and an a**hole by the employee, Jeff. When I asked him how much it would cost to fix, he put me on hold, then came back on and told me that they refused to fix it and would be returning the lawnmower to me. He refused to try and make right what they did wrong to satisfy the customer. Jeff, at Tidmore's, only wanted to tell me how wrong I was and proceeded to hang up on me. When they returned the lawnmower the next morning, I was handed an invoice for the delivery of the mower. Confused, I called Tidmore's once again, where Eric Tidmore(the owner), told me that delivery was separate. I inquired why I had to pay when they refused to perform the necessary repairs and he said, "You were the one that started being an a**hole because we didn't remove that nut." I told him that I wasn't going to pay for the delivery, and he said, "Listen here you c*cksucker, if you don't pay, I will keep the mower." I was amazed that the owner would speak to a customer like that!! I reluctantly paid the delivery fee just to get my mower back as this place is full of incompetent idiots!! This was the WORST customer experience I have ever had and I work in customer service. The customer may not always be right, but you try to make things right for the customer. If you want to be given terrible customer service, by all means, use this place, but if you want to be treated like a human being, go somewhere else. Also, I filed a complaint with the BBB and found out that they have a F grade. There have been 5 prior complaints against them and they wouldn't respond to any of them. ERIC and TICKLE TIDMORE are a disgrace to the Chattanooga small business community. AVOID AT ALL COST!! It is not worth the hassle or headache of dealing with a brainless owner with no customer satisfaction experience!!!

                                    tidmoressucks

                                    2012

                                    From Local.com

                                      Tidmores Lawn Mower & Equipment Service

                                      WORST CUSTOMER EXPERIENCE EVER!! I will NEVER use this business again. I had them repair the main drive belt on my riding lawn mower, and when it was returned, the nut that holds the main drive pulley on(that was put on at the factory with an impact drive) was suddenly missing. I was unaware that they had done a shoddy job, so when I went to use the lawnmower, it stripped out the middle of the pulley and sheared off the spline. When I had them pick it up to fix, they called me back and told me that they didn't remove the nut and that I would have to pay to have the repairs done. A heated argument ensued and terrible customer service was given. I was called an idiot and an a**hole by the employee, Jeff. When I asked him how much it would cost to fix, he put me on hold, then came back on and told me that they refused to fix it and would be returning the lawnmower to me. He refused to try and make right what they did wrong to satisfy the customer. Jeff, at Tidmore's, only wanted to tell me how wrong I was and proceeded to hang up on me. When they returned the lawnmower the next morning, I was handed an invoice for the delivery of the mower. Confused, I called Tidmore's once again, where Eric Tidmore(the owner), told me that delivery was separate. I inquired why I had to pay when they refused to perform the necessary repairs and he said, "You were the one that started being an a**hole because we didn't remove that nut." I told him that I wasn't going to pay for the delivery, and he said, "Listen here you c*cksucker, if you don't pay, I will keep the mower." I was amazed that the owner would speak to a customer like that!! I reluctantly paid the delivery fee just to get my mower back as this place is full of incompetent idiots!! This was the WORST customer experience I have ever had and I work in customer service. The customer may not always be right, but you try to make things right for the customer. If you want to be given terrible customer service, by all means, use this place, but if you want to be treated like a human being, go somewhere else. Also, I filed a complaint with the BBB and found out that they have a F grade. There have been 5 prior complaints against them and they wouldn't respond to any of them. ERIC and TICKLE TIDMORE are a disgrace to the Chattanooga small business community. AVOID AT ALL COST!! It is not worth the hassle or headache of dealing with a brainless owner with no customer satisfaction experience!!!

                                      tidmoressucks

                                      2012

                                      From Local.com

                                        Tidmores Lawn Mower & Equipment Service

                                        WORST CUSTOMER EXPERIENCE EVER!! I will NEVER use this business again. I had them repair the main drive belt on my riding lawn mower, and when it was returned, the nut that holds the main drive pulley on(that was put on at the factory with an impact drive) was suddenly missing. I was unaware that they had done a shoddy job, so when I went to use the lawnmower, it stripped out the middle of the pulley and sheared off the spline. When I had them pick it up to fix, they called me back and told me that they didn't remove the nut and that I would have to pay to have the repairs done. A heated argument ensued and terrible customer service was given. I was called an idiot and an a**hole by the employee, Jeff. When I asked him how much it would cost to fix, he put me on hold, then came back on and told me that they refused to fix it and would be returning the lawnmower to me. He refused to try and make right what they did wrong to satisfy the customer. Jeff, at Tidmore's, only wanted to tell me how wrong I was and proceeded to hang up on me. When they returned the lawnmower the next morning, I was handed an invoice for the delivery of the mower. Confused, I called Tidmore's once again, where Eric Tidmore(the owner), told me that delivery was separate. I inquired why I had to pay when they refused to perform the necessary repairs and he said, "You were the one that started being an a**hole because we didn't remove that nut." I told him that I wasn't going to pay for the delivery, and he said, "Listen here you c*cksucker, if you don't pay, I will keep the mower." I was amazed that the owner would speak to a customer like that!! I reluctantly paid the delivery fee just to get my mower back as this place is full of incompetent idiots!! This was the WORST customer experience I have ever had and I work in customer service. The customer may not always be right, but you try to make things right for the customer. If you want to be given terrible customer service, by all means, use this place, but if you want to be treated like a human being, go somewhere else. Also, I filed a complaint with the BBB and found out that they have a F grade. There have been 5 prior complaints against them and they wouldn't respond to any of them. ERIC and TICKLE TIDMORE are a disgrace to the Chattanooga small business community. AVOID AT ALL COST!! It is not worth the hassle or headache of dealing with a brainless owner with no customer satisfaction experience!!!

                                        tidmoressucks

                                        2012

                                        From Local.com

                                          Tidmores Lawn Mower & Equipment Service

                                          WORST CUSTOMER EXPERIENCE EVER!! I will NEVER use this business again. I had them repair the main drive belt on my riding lawn mower, and when it was returned, the nut that holds the main drive pulley on(that was put on at the factory with an impact drive) was suddenly missing. I was unaware that they had done a shoddy job, so when I went to use the lawnmower, it stripped out the middle of the pulley and sheared off the spline. When I had them pick it up to fix, they called me back and told me that they didn't remove the nut and that I would have to pay to have the repairs done. A heated argument ensued and terrible customer service was given. I was called an idiot and an a**hole by the employee, Jeff. When I asked him how much it would cost to fix, he put me on hold, then came back on and told me that they refused to fix it and would be returning the lawnmower to me. He refused to try and make right what they did wrong to satisfy the customer. Jeff, at Tidmore's, only wanted to tell me how wrong I was and proceeded to hang up on me. When they returned the lawnmower the next morning, I was handed an invoice for the delivery of the mower. Confused, I called Tidmore's once again, where Eric Tidmore(the owner), told me that delivery was separate. I inquired why I had to pay when they refused to perform the necessary repairs and he said, "You were the one that started being an a**hole because we didn't remove that nut." I told him that I wasn't going to pay for the delivery, and he said, "Listen here you c*cksucker, if you don't pay, I will keep the mower." I was amazed that the owner would speak to a customer like that!! I reluctantly paid the delivery fee just to get my mower back as this place is full of incompetent idiots!! This was the WORST customer experience I have ever had and I work in customer service. The customer may not always be right, but you try to make things right for the customer. If you want to be given terrible customer service, by all means, use this place, but if you want to be treated like a human being, go somewhere else. Also, I filed a complaint with the BBB and found out that they have a F grade. There have been 5 prior complaints against them and they wouldn't respond to any of them. ERIC and TICKLE TIDMORE are a disgrace to the Chattanooga small business community. AVOID AT ALL COST!! It is not worth the hassle or headache of dealing with a brainless owner with no customer satisfaction experience!!!

                                          tidmoressucks

                                          2012

                                          From Local.com

                                            Tidmores Lawn Mower & Equipment Service

                                            WORST CUSTOMER EXPERIENCE EVER!! I will NEVER use this business again. I had them repair the main drive belt on my riding lawn mower, and when it was returned, the nut that holds the main drive pulley on(that was put on at the factory with an impact drive) was suddenly missing. I was unaware that they had done a shoddy job, so when I went to use the lawnmower, it stripped out the middle of the pulley and sheared off the spline. When I had them pick it up to fix, they called me back and told me that they didn't remove the nut and that I would have to pay to have the repairs done. A heated argument ensued and terrible customer service was given. I was called an idiot and an a**hole by the employee, Jeff. When I asked him how much it would cost to fix, he put me on hold, then came back on and told me that they refused to fix it and would be returning the lawnmower to me. He refused to try and make right what they did wrong to satisfy the customer. Jeff, at Tidmore's, only wanted to tell me how wrong I was and proceeded to hang up on me. When they returned the lawnmower the next morning, I was handed an invoice for the delivery of the mower. Confused, I called Tidmore's once again, where Eric Tidmore(the owner), told me that delivery was separate. I inquired why I had to pay when they refused to perform the necessary repairs and he said, "You were the one that started being an a**hole because we didn't remove that nut." I told him that I wasn't going to pay for the delivery, and he said, "Listen here you c*cksucker, if you don't pay, I will keep the mower." I was amazed that the owner would speak to a customer like that!! I reluctantly paid the delivery fee just to get my mower back as this place is full of incompetent idiots!! This was the WORST customer experience I have ever had and I work in customer service. The customer may not always be right, but you try to make things right for the customer. If you want to be given terrible customer service, by all means, use this place, but if you want to be treated like a human being, go somewhere else. Also, I filed a complaint with the BBB and found out that they have a F grade. There have been 5 prior complaints against them and they wouldn't respond to any of them. ERIC and TICKLE TIDMORE are a disgrace to the Chattanooga small business community. AVOID AT ALL COST!! It is not worth the hassle or headache of dealing with a brainless owner with no customer satisfaction experience!!!

                                            tidmoressucks

                                            2012

                                            From Local.com

                                              Tidmores Lawn Mower & Equipment Service

                                              WORST CUSTOMER EXPERIENCE EVER!! I will NEVER use this business again. I had them repair the main drive belt on my riding lawn mower, and when it was returned, the nut that holds the main drive pulley on(that was put on at the factory with an impact drive) was suddenly missing. I was unaware that they had done a shoddy job, so when I went to use the lawnmower, it stripped out the middle of the pulley and sheared off the spline. When I had them pick it up to fix, they called me back and told me that they didn't remove the nut and that I would have to pay to have the repairs done. A heated argument ensued and terrible customer service was given. I was called an idiot and an a**hole by the employee, Jeff. When I asked him how much it would cost to fix, he put me on hold, then came back on and told me that they refused to fix it and would be returning the lawnmower to me. He refused to try and make right what they did wrong to satisfy the customer. Jeff, at Tidmore's, only wanted to tell me how wrong I was and proceeded to hang up on me. When they returned the lawnmower the next morning, I was handed an invoice for the delivery of the mower. Confused, I called Tidmore's once again, where Eric Tidmore(the owner), told me that delivery was separate. I inquired why I had to pay when they refused to perform the necessary repairs and he said, "You were the one that started being an a**hole because we didn't remove that nut." I told him that I wasn't going to pay for the delivery, and he said, "Listen here you c*cksucker, if you don't pay, I will keep the mower." I was amazed that the owner would speak to a customer like that!! I reluctantly paid the delivery fee just to get my mower back as this place is full of incompetent idiots!! This was the WORST customer experience I have ever had and I work in customer service. The customer may not always be right, but you try to make things right for the customer. If you want to be given terrible customer service, by all means, use this place, but if you want to be treated like a human being, go somewhere else. Also, I filed a complaint with the BBB and found out that they have a F grade. There have been 5 prior complaints against them and they wouldn't respond to any of them. ERIC and TICKLE TIDMORE are a disgrace to the Chattanooga small business community. AVOID AT ALL COST!! It is not worth the hassle or headache of dealing with a brainless owner with no customer satisfaction experience!!!

                                              tidmoressucks

                                              2012

                                              From Local.com

                                                Tidmores Lawn Mower & Equipment Service

                                                WORST CUSTOMER EXPERIENCE EVER!! I will NEVER use this business again. I had them repair the main drive belt on my riding lawn mower, and when it was returned, the nut that holds the main drive pulley on(that was put on at the factory with an impact drive) was suddenly missing. I was unaware that they had done a shoddy job, so when I went to use the lawnmower, it stripped out the middle of the pulley and sheared off the spline. When I had them pick it up to fix, they called me back and told me that they didn't remove the nut and that I would have to pay to have the repairs done. A heated argument ensued and terrible customer service was given. I was called an idiot and an a**hole by the employee, Jeff. When I asked him how much it would cost to fix, he put me on hold, then came back on and told me that they refused to fix it and would be returning the lawnmower to me. He refused to try and make right what they did wrong to satisfy the customer. Jeff, at Tidmore's, only wanted to tell me how wrong I was and proceeded to hang up on me. When they returned the lawnmower the next morning, I was handed an invoice for the delivery of the mower. Confused, I called Tidmore's once again, where Eric Tidmore(the owner), told me that delivery was separate. I inquired why I had to pay when they refused to perform the necessary repairs and he said, "You were the one that started being an a**hole because we didn't remove that nut." I told him that I wasn't going to pay for the delivery, and he said, "Listen here you c*cksucker, if you don't pay, I will keep the mower." I was amazed that the owner would speak to a customer like that!! I reluctantly paid the delivery fee just to get my mower back as this place is full of incompetent idiots!! This was the WORST customer experience I have ever had and I work in customer service. The customer may not always be right, but you try to make things right for the customer. If you want to be given terrible customer service, by all means, use this place, but if you want to be treated like a human being, go somewhere else. Also, I filed a complaint with the BBB and found out that they have a F grade. There have been 5 prior complaints against them and they wouldn't respond to any of them. ERIC and TICKLE TIDMORE are a disgrace to the Chattanooga small business community. AVOID AT ALL COST!! It is not worth the hassle or headache of dealing with a brainless owner with no customer satisfaction experience!!!

                                                tidmoressucks

                                                2012

                                                From Local.com

                                                  Tidmores Lawn Mower & Equipment Service

                                                  WORST CUSTOMER EXPERIENCE EVER!! I will NEVER use this business again. I had them repair the main drive belt on my riding lawn mower, and when it was returned, the nut that holds the main drive pulley on(that was put on at the factory with an impact drive) was suddenly missing. I was unaware that they had done a shoddy job, so when I went to use the lawnmower, it stripped out the middle of the pulley and sheared off the spline. When I had them pick it up to fix, they called me back and told me that they didn't remove the nut and that I would have to pay to have the repairs done. A heated argument ensued and terrible customer service was given. I was called an idiot and an a**hole by the employee, Jeff. When I asked him how much it would cost to fix, he put me on hold, then came back on and told me that they refused to fix it and would be returning the lawnmower to me. He refused to try and make right what they did wrong to satisfy the customer. Jeff, at Tidmore's, only wanted to tell me how wrong I was and proceeded to hang up on me. When they returned the lawnmower the next morning, I was handed an invoice for the delivery of the mower. Confused, I called Tidmore's once again, where Eric Tidmore(the owner), told me that delivery was separate. I inquired why I had to pay when they refused to perform the necessary repairs and he said, "You were the one that started being an a**hole because we didn't remove that nut." I told him that I wasn't going to pay for the delivery, and he said, "Listen here you c*cksucker, if you don't pay, I will keep the mower." I was amazed that the owner would speak to a customer like that!! I reluctantly paid the delivery fee just to get my mower back as this place is full of incompetent idiots!! This was the WORST customer experience I have ever had and I work in customer service. The customer may not always be right, but you try to make things right for the customer. If you want to be given terrible customer service, by all means, use this place, but if you want to be treated like a human being, go somewhere else. Also, I filed a complaint with the BBB and found out that they have a F grade. There have been 5 prior complaints against them and they wouldn't respond to any of them. ERIC and TICKLE TIDMORE are a disgrace to the Chattanooga small business community. AVOID AT ALL COST!! It is not worth the hassle or headache of dealing with a brainless owner with no customer satisfaction experience!!!

                                                  tidmoressucks

                                                  2012

                                                  From Local.com

                                                    Tidmores Lawn Mower & Equipment Service

                                                    WORST CUSTOMER EXPERIENCE EVER!! I will NEVER use this business again. I had them repair the main drive belt on my riding lawn mower, and when it was returned, the nut that holds the main drive pulley on(that was put on at the factory with an impact drive) was suddenly missing. I was unaware that they had done a shoddy job, so when I went to use the lawnmower, it stripped out the middle of the pulley and sheared off the spline. When I had them pick it up to fix, they called me back and told me that they didn't remove the nut and that I would have to pay to have the repairs done. A heated argument ensued and terrible customer service was given. I was called an idiot and an a**hole by the employee, Jeff. When I asked him how much it would cost to fix, he put me on hold, then came back on and told me that they refused to fix it and would be returning the lawnmower to me. He refused to try and make right what they did wrong to satisfy the customer. Jeff, at Tidmore's, only wanted to tell me how wrong I was and proceeded to hang up on me. When they returned the lawnmower the next morning, I was handed an invoice for the delivery of the mower. Confused, I called Tidmore's once again, where Eric Tidmore(the owner), told me that delivery was separate. I inquired why I had to pay when they refused to perform the necessary repairs and he said, "You were the one that started being an a**hole because we didn't remove that nut." I told him that I wasn't going to pay for the delivery, and he said, "Listen here you c*cksucker, if you don't pay, I will keep the mower." I was amazed that the owner would speak to a customer like that!! I reluctantly paid the delivery fee just to get my mower back as this place is full of incompetent idiots!! This was the WORST customer experience I have ever had and I work in customer service. The customer may not always be right, but you try to make things right for the customer. If you want to be given terrible customer service, by all means, use this place, but if you want to be treated like a human being, go somewhere else. Also, I filed a complaint with the BBB and found out that they have a F grade. There have been 5 prior complaints against them and they wouldn't respond to any of them. ERIC and TICKLE TIDMORE are a disgrace to the Chattanooga small business community. AVOID AT ALL COST!! It is not worth the hassle or headache of dealing with a brainless owner with no customer satisfaction experience!!!

                                                    tidmoressucks

                                                    2012

                                                    From Local.com

                                                      Tidmores Lawn Mower & Equipment Service

                                                      WORST CUSTOMER EXPERIENCE EVER!! I will NEVER use this business again. I had them repair the main drive belt on my riding lawn mower, and when it was returned, the nut that holds the main drive pulley on(that was put on at the factory with an impact drive) was suddenly missing. I was unaware that they had done a shoddy job, so when I went to use the lawnmower, it stripped out the middle of the pulley and sheared off the spline. When I had them pick it up to fix, they called me back and told me that they didn't remove the nut and that I would have to pay to have the repairs done. A heated argument ensued and terrible customer service was given. I was called an idiot and an a**hole by the employee, Jeff. When I asked him how much it would cost to fix, he put me on hold, then came back on and told me that they refused to fix it and would be returning the lawnmower to me. He refused to try and make right what they did wrong to satisfy the customer. Jeff, at Tidmore's, only wanted to tell me how wrong I was and proceeded to hang up on me. When they returned the lawnmower the next morning, I was handed an invoice for the delivery of the mower. Confused, I called Tidmore's once again, where Eric Tidmore(the owner), told me that delivery was separate. I inquired why I had to pay when they refused to perform the necessary repairs and he said, "You were the one that started being an a**hole because we didn't remove that nut." I told him that I wasn't going to pay for the delivery, and he said, "Listen here you c*cksucker, if you don't pay, I will keep the mower." I was amazed that the owner would speak to a customer like that!! I reluctantly paid the delivery fee just to get my mower back as this place is full of incompetent idiots!! This was the WORST customer experience I have ever had and I work in customer service. The customer may not always be right, but you try to make things right for the customer. If you want to be given terrible customer service, by all means, use this place, but if you want to be treated like a human being, go somewhere else. Also, I filed a complaint with the BBB and found out that they have a F grade. There have been 5 prior complaints against them and they wouldn't respond to any of them. ERIC and TICKLE TIDMORE are a disgrace to the Chattanooga small business community. AVOID AT ALL COST!! It is not worth the hassle or headache of dealing with a brainless owner with no customer satisfaction experience!!!

                                                      tidmoressucks

                                                      2012

                                                      From Local.com

                                                        Tidmores Lawn Mower & Equipment Service

                                                        WORST CUSTOMER EXPERIENCE EVER!! I will NEVER use this business again. I had them repair the main drive belt on my riding lawn mower, and when it was returned, the nut that holds the main drive pulley on(that was put on at the factory with an impact drive) was suddenly missing. I was unaware that they had done a shoddy job, so when I went to use the lawnmower, it stripped out the middle of the pulley and sheared off the spline. When I had them pick it up to fix, they called me back and told me that they didn't remove the nut and that I would have to pay to have the repairs done. A heated argument ensued and terrible customer service was given. I was called an idiot and an a**hole by the employee, Jeff. When I asked him how much it would cost to fix, he put me on hold, then came back on and told me that they refused to fix it and would be returning the lawnmower to me. He refused to try and make right what they did wrong to satisfy the customer. Jeff, at Tidmore's, only wanted to tell me how wrong I was and proceeded to hang up on me. When they returned the lawnmower the next morning, I was handed an invoice for the delivery of the mower. Confused, I called Tidmore's once again, where Eric Tidmore(the owner), told me that delivery was separate. I inquired why I had to pay when they refused to perform the necessary repairs and he said, "You were the one that started being an a**hole because we didn't remove that nut." I told him that I wasn't going to pay for the delivery, and he said, "Listen here you c*cksucker, if you don't pay, I will keep the mower." I was amazed that the owner would speak to a customer like that!! I reluctantly paid the delivery fee just to get my mower back as this place is full of incompetent idiots!! This was the WORST customer experience I have ever had and I work in customer service. The customer may not always be right, but you try to make things right for the customer. If you want to be given terrible customer service, by all means, use this place, but if you want to be treated like a human being, go somewhere else. Also, I filed a complaint with the BBB and found out that they have a F grade. There have been 5 prior complaints against them and they wouldn't respond to any of them. ERIC and TICKLE TIDMORE are a disgrace to the Chattanooga small business community. AVOID AT ALL COST!! It is not worth the hassle or headache of dealing with a brainless owner with no customer satisfaction experience!!!

                                                        Advertisement

                                                        More about local.com Features

                                                        Socialize With Us

                                                        Copyright 2017 Local.com Ltd - US Patent 7,231,405 - Privacy Policy - Terms of Service
                                                        Advertise with Us - Claim Your Business Listing - Contact Us - FAQ - Site Map - Some data provided by Acxiom.