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Tidmores Lawn Mower & Equipment Service

2310 Dodds Ave
Chattanooga, TN 37407-1240
(423) 622-8606


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                      Ratings

                        Overall (15)

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                        good job!

                        1 Reviews
                        0 Followers

                        2012

                        From Local.com

                          Tidmores Lawn Mower & Equipment Service

                          Polite, efficient, timely, knowledgeable service. HIGHLY RECOMMEND..

                          Inappropriate?

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                          tidmoressucks

                          15 Reviews
                          0 Followers

                          2012

                          From Local.com

                            Tidmores Lawn Mower & Equipment Service

                            WORST CUSTOMER EXPERIENCE EVER!! I will NEVER use this business again. I had them repair the main drive belt on my riding lawn mower, and when it was returned, the nut that holds the main drive pulley on(that was put on at the factory with an impact drive) was suddenly missing. I was unaware that they had done a shoddy job, so when I went to use the lawnmower, it stripped out the middle of the pulley and sheared off the spline. When I had them pick it up to fix, they called me back and told me that they didn't remove the nut and that I would have to pay to have the repairs done. A heated argument ensued and terrible customer service was given. I was called an idiot and an a**hole by the employee, Jeff. When I asked him how much it would cost to fix, he put me on hold, then came back on and told me that they refused to fix it and would be returning the lawnmower to me. He refused to try and make right what they did wrong to satisfy the customer. Jeff, at Tidmore's, only wanted to tell me how wrong I was and proceeded to hang up on me. When they returned the lawnmower the next morning, I was handed an invoice for the delivery of the mower. Confused, I called Tidmore's once again, where Eric Tidmore(the owner), told me that delivery was separate. I inquired why I had to pay when they refused to perform the necessary repairs and he said, "You were the one that started being an a**hole because we didn't remove that nut." I told him that I wasn't going to pay for the delivery, and he said, "Listen here you c*cksucker, if you don't pay, I will keep the mower." I was amazed that the owner would speak to a customer like that!! I reluctantly paid the delivery fee just to get my mower back as this place is full of incompetent idiots!! This was the WORST customer experience I have ever had and I work in customer service. The customer may not always be right, but you try to make things right for the customer. If you want to be given terrible customer service, by all means, use this place, but if you want to be treated like a human being, go somewhere else. Also, I filed a complaint with the BBB and found out that they have a F grade. There have been 5 prior complaints against them and they wouldn't respond to any of them. ERIC and TICKLE TIDMORE are a disgrace to the Chattanooga small business community. AVOID AT ALL COST!! It is not worth the hassle or headache of dealing with a brainless owner with no customer satisfaction experience!!!

                            Inappropriate?

                            COMMENTS (0)

                            tidmoressucks

                            15 Reviews
                            0 Followers

                            2012

                            From Local.com

                              Tidmores Lawn Mower & Equipment Service

                              WORST CUSTOMER EXPERIENCE EVER!! I will NEVER use this business again. I had them repair the main drive belt on my riding lawn mower, and when it was returned, the nut that holds the main drive pulley on(that was put on at the factory with an impact drive) was suddenly missing. I was unaware that they had done a shoddy job, so when I went to use the lawnmower, it stripped out the middle of the pulley and sheared off the spline. When I had them pick it up to fix, they called me back and told me that they didn't remove the nut and that I would have to pay to have the repairs done. A heated argument ensued and terrible customer service was given. I was called an idiot and an a**hole by the employee, Jeff. When I asked him how much it would cost to fix, he put me on hold, then came back on and told me that they refused to fix it and would be returning the lawnmower to me. He refused to try and make right what they did wrong to satisfy the customer. Jeff, at Tidmore's, only wanted to tell me how wrong I was and proceeded to hang up on me. When they returned the lawnmower the next morning, I was handed an invoice for the delivery of the mower. Confused, I called Tidmore's once again, where Eric Tidmore(the owner), told me that delivery was separate. I inquired why I had to pay when they refused to perform the necessary repairs and he said, "You were the one that started being an a**hole because we didn't remove that nut." I told him that I wasn't going to pay for the delivery, and he said, "Listen here you c*cksucker, if you don't pay, I will keep the mower." I was amazed that the owner would speak to a customer like that!! I reluctantly paid the delivery fee just to get my mower back as this place is full of incompetent idiots!! This was the WORST customer experience I have ever had and I work in customer service. The customer may not always be right, but you try to make things right for the customer. If you want to be given terrible customer service, by all means, use this place, but if you want to be treated like a human being, go somewhere else. Also, I filed a complaint with the BBB and found out that they have a F grade. There have been 5 prior complaints against them and they wouldn't respond to any of them. ERIC and TICKLE TIDMORE are a disgrace to the Chattanooga small business community. AVOID AT ALL COST!! It is not worth the hassle or headache of dealing with a brainless owner with no customer satisfaction experience!!!

                              Inappropriate?

                              COMMENTS (0)

                              tidmoressucks

                              15 Reviews
                              0 Followers

                              2012

                              From Local.com

                                Tidmores Lawn Mower & Equipment Service

                                WORST CUSTOMER EXPERIENCE EVER!! I will NEVER use this business again. I had them repair the main drive belt on my riding lawn mower, and when it was returned, the nut that holds the main drive pulley on(that was put on at the factory with an impact drive) was suddenly missing. I was unaware that they had done a shoddy job, so when I went to use the lawnmower, it stripped out the middle of the pulley and sheared off the spline. When I had them pick it up to fix, they called me back and told me that they didn't remove the nut and that I would have to pay to have the repairs done. A heated argument ensued and terrible customer service was given. I was called an idiot and an a**hole by the employee, Jeff. When I asked him how much it would cost to fix, he put me on hold, then came back on and told me that they refused to fix it and would be returning the lawnmower to me. He refused to try and make right what they did wrong to satisfy the customer. Jeff, at Tidmore's, only wanted to tell me how wrong I was and proceeded to hang up on me. When they returned the lawnmower the next morning, I was handed an invoice for the delivery of the mower. Confused, I called Tidmore's once again, where Eric Tidmore(the owner), told me that delivery was separate. I inquired why I had to pay when they refused to perform the necessary repairs and he said, "You were the one that started being an a**hole because we didn't remove that nut." I told him that I wasn't going to pay for the delivery, and he said, "Listen here you c*cksucker, if you don't pay, I will keep the mower." I was amazed that the owner would speak to a customer like that!! I reluctantly paid the delivery fee just to get my mower back as this place is full of incompetent idiots!! This was the WORST customer experience I have ever had and I work in customer service. The customer may not always be right, but you try to make things right for the customer. If you want to be given terrible customer service, by all means, use this place, but if you want to be treated like a human being, go somewhere else. Also, I filed a complaint with the BBB and found out that they have a F grade. There have been 5 prior complaints against them and they wouldn't respond to any of them. ERIC and TICKLE TIDMORE are a disgrace to the Chattanooga small business community. AVOID AT ALL COST!! It is not worth the hassle or headache of dealing with a brainless owner with no customer satisfaction experience!!!

                                Inappropriate?

                                COMMENTS (0)

                                tidmoressucks

                                15 Reviews
                                0 Followers

                                2012

                                From Local.com

                                  Tidmores Lawn Mower & Equipment Service

                                  WORST CUSTOMER EXPERIENCE EVER!! I will NEVER use this business again. I had them repair the main drive belt on my riding lawn mower, and when it was returned, the nut that holds the main drive pulley on(that was put on at the factory with an impact drive) was suddenly missing. I was unaware that they had done a shoddy job, so when I went to use the lawnmower, it stripped out the middle of the pulley and sheared off the spline. When I had them pick it up to fix, they called me back and told me that they didn't remove the nut and that I would have to pay to have the repairs done. A heated argument ensued and terrible customer service was given. I was called an idiot and an a**hole by the employee, Jeff. When I asked him how much it would cost to fix, he put me on hold, then came back on and told me that they refused to fix it and would be returning the lawnmower to me. He refused to try and make right what they did wrong to satisfy the customer. Jeff, at Tidmore's, only wanted to tell me how wrong I was and proceeded to hang up on me. When they returned the lawnmower the next morning, I was handed an invoice for the delivery of the mower. Confused, I called Tidmore's once again, where Eric Tidmore(the owner), told me that delivery was separate. I inquired why I had to pay when they refused to perform the necessary repairs and he said, "You were the one that started being an a**hole because we didn't remove that nut." I told him that I wasn't going to pay for the delivery, and he said, "Listen here you c*cksucker, if you don't pay, I will keep the mower." I was amazed that the owner would speak to a customer like that!! I reluctantly paid the delivery fee just to get my mower back as this place is full of incompetent idiots!! This was the WORST customer experience I have ever had and I work in customer service. The customer may not always be right, but you try to make things right for the customer. If you want to be given terrible customer service, by all means, use this place, but if you want to be treated like a human being, go somewhere else. Also, I filed a complaint with the BBB and found out that they have a F grade. There have been 5 prior complaints against them and they wouldn't respond to any of them. ERIC and TICKLE TIDMORE are a disgrace to the Chattanooga small business community. AVOID AT ALL COST!! It is not worth the hassle or headache of dealing with a brainless owner with no customer satisfaction experience!!!

                                  Inappropriate?

                                  COMMENTS (0)

                                  tidmoressucks

                                  15 Reviews
                                  0 Followers

                                  2012

                                  From Local.com

                                    Tidmores Lawn Mower & Equipment Service

                                    WORST CUSTOMER EXPERIENCE EVER!! I will NEVER use this business again. I had them repair the main drive belt on my riding lawn mower, and when it was returned, the nut that holds the main drive pulley on(that was put on at the factory with an impact drive) was suddenly missing. I was unaware that they had done a shoddy job, so when I went to use the lawnmower, it stripped out the middle of the pulley and sheared off the spline. When I had them pick it up to fix, they called me back and told me that they didn't remove the nut and that I would have to pay to have the repairs done. A heated argument ensued and terrible customer service was given. I was called an idiot and an a**hole by the employee, Jeff. When I asked him how much it would cost to fix, he put me on hold, then came back on and told me that they refused to fix it and would be returning the lawnmower to me. He refused to try and make right what they did wrong to satisfy the customer. Jeff, at Tidmore's, only wanted to tell me how wrong I was and proceeded to hang up on me. When they returned the lawnmower the next morning, I was handed an invoice for the delivery of the mower. Confused, I called Tidmore's once again, where Eric Tidmore(the owner), told me that delivery was separate. I inquired why I had to pay when they refused to perform the necessary repairs and he said, "You were the one that started being an a**hole because we didn't remove that nut." I told him that I wasn't going to pay for the delivery, and he said, "Listen here you c*cksucker, if you don't pay, I will keep the mower." I was amazed that the owner would speak to a customer like that!! I reluctantly paid the delivery fee just to get my mower back as this place is full of incompetent idiots!! This was the WORST customer experience I have ever had and I work in customer service. The customer may not always be right, but you try to make things right for the customer. If you want to be given terrible customer service, by all means, use this place, but if you want to be treated like a human being, go somewhere else. Also, I filed a complaint with the BBB and found out that they have a F grade. There have been 5 prior complaints against them and they wouldn't respond to any of them. ERIC and TICKLE TIDMORE are a disgrace to the Chattanooga small business community. AVOID AT ALL COST!! It is not worth the hassle or headache of dealing with a brainless owner with no customer satisfaction experience!!!

                                    Inappropriate?

                                    COMMENTS (0)

                                    tidmoressucks

                                    15 Reviews
                                    0 Followers

                                    2012

                                    From Local.com

                                      Tidmores Lawn Mower & Equipment Service

                                      WORST CUSTOMER EXPERIENCE EVER!! I will NEVER use this business again. I had them repair the main drive belt on my riding lawn mower, and when it was returned, the nut that holds the main drive pulley on(that was put on at the factory with an impact drive) was suddenly missing. I was unaware that they had done a shoddy job, so when I went to use the lawnmower, it stripped out the middle of the pulley and sheared off the spline. When I had them pick it up to fix, they called me back and told me that they didn't remove the nut and that I would have to pay to have the repairs done. A heated argument ensued and terrible customer service was given. I was called an idiot and an a**hole by the employee, Jeff. When I asked him how much it would cost to fix, he put me on hold, then came back on and told me that they refused to fix it and would be returning the lawnmower to me. He refused to try and make right what they did wrong to satisfy the customer. Jeff, at Tidmore's, only wanted to tell me how wrong I was and proceeded to hang up on me. When they returned the lawnmower the next morning, I was handed an invoice for the delivery of the mower. Confused, I called Tidmore's once again, where Eric Tidmore(the owner), told me that delivery was separate. I inquired why I had to pay when they refused to perform the necessary repairs and he said, "You were the one that started being an a**hole because we didn't remove that nut." I told him that I wasn't going to pay for the delivery, and he said, "Listen here you c*cksucker, if you don't pay, I will keep the mower." I was amazed that the owner would speak to a customer like that!! I reluctantly paid the delivery fee just to get my mower back as this place is full of incompetent idiots!! This was the WORST customer experience I have ever had and I work in customer service. The customer may not always be right, but you try to make things right for the customer. If you want to be given terrible customer service, by all means, use this place, but if you want to be treated like a human being, go somewhere else. Also, I filed a complaint with the BBB and found out that they have a F grade. There have been 5 prior complaints against them and they wouldn't respond to any of them. ERIC and TICKLE TIDMORE are a disgrace to the Chattanooga small business community. AVOID AT ALL COST!! It is not worth the hassle or headache of dealing with a brainless owner with no customer satisfaction experience!!!

                                      Inappropriate?

                                      COMMENTS (0)

                                      tidmoressucks

                                      15 Reviews
                                      0 Followers

                                      2012

                                      From Local.com

                                        Tidmores Lawn Mower & Equipment Service

                                        WORST CUSTOMER EXPERIENCE EVER!! I will NEVER use this business again. I had them repair the main drive belt on my riding lawn mower, and when it was returned, the nut that holds the main drive pulley on(that was put on at the factory with an impact drive) was suddenly missing. I was unaware that they had done a shoddy job, so when I went to use the lawnmower, it stripped out the middle of the pulley and sheared off the spline. When I had them pick it up to fix, they called me back and told me that they didn't remove the nut and that I would have to pay to have the repairs done. A heated argument ensued and terrible customer service was given. I was called an idiot and an a**hole by the employee, Jeff. When I asked him how much it would cost to fix, he put me on hold, then came back on and told me that they refused to fix it and would be returning the lawnmower to me. He refused to try and make right what they did wrong to satisfy the customer. Jeff, at Tidmore's, only wanted to tell me how wrong I was and proceeded to hang up on me. When they returned the lawnmower the next morning, I was handed an invoice for the delivery of the mower. Confused, I called Tidmore's once again, where Eric Tidmore(the owner), told me that delivery was separate. I inquired why I had to pay when they refused to perform the necessary repairs and he said, "You were the one that started being an a**hole because we didn't remove that nut." I told him that I wasn't going to pay for the delivery, and he said, "Listen here you c*cksucker, if you don't pay, I will keep the mower." I was amazed that the owner would speak to a customer like that!! I reluctantly paid the delivery fee just to get my mower back as this place is full of incompetent idiots!! This was the WORST customer experience I have ever had and I work in customer service. The customer may not always be right, but you try to make things right for the customer. If you want to be given terrible customer service, by all means, use this place, but if you want to be treated like a human being, go somewhere else. Also, I filed a complaint with the BBB and found out that they have a F grade. There have been 5 prior complaints against them and they wouldn't respond to any of them. ERIC and TICKLE TIDMORE are a disgrace to the Chattanooga small business community. AVOID AT ALL COST!! It is not worth the hassle or headache of dealing with a brainless owner with no customer satisfaction experience!!!

                                        Inappropriate?

                                        COMMENTS (0)

                                        tidmoressucks

                                        15 Reviews
                                        0 Followers

                                        2012

                                        From Local.com

                                          Tidmores Lawn Mower & Equipment Service

                                          WORST CUSTOMER EXPERIENCE EVER!! I will NEVER use this business again. I had them repair the main drive belt on my riding lawn mower, and when it was returned, the nut that holds the main drive pulley on(that was put on at the factory with an impact drive) was suddenly missing. I was unaware that they had done a shoddy job, so when I went to use the lawnmower, it stripped out the middle of the pulley and sheared off the spline. When I had them pick it up to fix, they called me back and told me that they didn't remove the nut and that I would have to pay to have the repairs done. A heated argument ensued and terrible customer service was given. I was called an idiot and an a**hole by the employee, Jeff. When I asked him how much it would cost to fix, he put me on hold, then came back on and told me that they refused to fix it and would be returning the lawnmower to me. He refused to try and make right what they did wrong to satisfy the customer. Jeff, at Tidmore's, only wanted to tell me how wrong I was and proceeded to hang up on me. When they returned the lawnmower the next morning, I was handed an invoice for the delivery of the mower. Confused, I called Tidmore's once again, where Eric Tidmore(the owner), told me that delivery was separate. I inquired why I had to pay when they refused to perform the necessary repairs and he said, "You were the one that started being an a**hole because we didn't remove that nut." I told him that I wasn't going to pay for the delivery, and he said, "Listen here you c*cksucker, if you don't pay, I will keep the mower." I was amazed that the owner would speak to a customer like that!! I reluctantly paid the delivery fee just to get my mower back as this place is full of incompetent idiots!! This was the WORST customer experience I have ever had and I work in customer service. The customer may not always be right, but you try to make things right for the customer. If you want to be given terrible customer service, by all means, use this place, but if you want to be treated like a human being, go somewhere else. Also, I filed a complaint with the BBB and found out that they have a F grade. There have been 5 prior complaints against them and they wouldn't respond to any of them. ERIC and TICKLE TIDMORE are a disgrace to the Chattanooga small business community. AVOID AT ALL COST!! It is not worth the hassle or headache of dealing with a brainless owner with no customer satisfaction experience!!!

                                          Inappropriate?

                                          COMMENTS (0)

                                          tidmoressucks

                                          15 Reviews
                                          0 Followers

                                          2012

                                          From Local.com

                                            Tidmores Lawn Mower & Equipment Service

                                            WORST CUSTOMER EXPERIENCE EVER!! I will NEVER use this business again. I had them repair the main drive belt on my riding lawn mower, and when it was returned, the nut that holds the main drive pulley on(that was put on at the factory with an impact drive) was suddenly missing. I was unaware that they had done a shoddy job, so when I went to use the lawnmower, it stripped out the middle of the pulley and sheared off the spline. When I had them pick it up to fix, they called me back and told me that they didn't remove the nut and that I would have to pay to have the repairs done. A heated argument ensued and terrible customer service was given. I was called an idiot and an a**hole by the employee, Jeff. When I asked him how much it would cost to fix, he put me on hold, then came back on and told me that they refused to fix it and would be returning the lawnmower to me. He refused to try and make right what they did wrong to satisfy the customer. Jeff, at Tidmore's, only wanted to tell me how wrong I was and proceeded to hang up on me. When they returned the lawnmower the next morning, I was handed an invoice for the delivery of the mower. Confused, I called Tidmore's once again, where Eric Tidmore(the owner), told me that delivery was separate. I inquired why I had to pay when they refused to perform the necessary repairs and he said, "You were the one that started being an a**hole because we didn't remove that nut." I told him that I wasn't going to pay for the delivery, and he said, "Listen here you c*cksucker, if you don't pay, I will keep the mower." I was amazed that the owner would speak to a customer like that!! I reluctantly paid the delivery fee just to get my mower back as this place is full of incompetent idiots!! This was the WORST customer experience I have ever had and I work in customer service. The customer may not always be right, but you try to make things right for the customer. If you want to be given terrible customer service, by all means, use this place, but if you want to be treated like a human being, go somewhere else. Also, I filed a complaint with the BBB and found out that they have a F grade. There have been 5 prior complaints against them and they wouldn't respond to any of them. ERIC and TICKLE TIDMORE are a disgrace to the Chattanooga small business community. AVOID AT ALL COST!! It is not worth the hassle or headache of dealing with a brainless owner with no customer satisfaction experience!!!

                                            Inappropriate?

                                            COMMENTS (0)

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