FIND LOCAL:
Search by Keyword
- or -
Search by Category
Restaurants
Shopping
Food
Activities
Beauty + Spa
Automotive
Health + Medical
Arts + Entertainment
Event Planning + Services
Home Services
Hotels + Travel
Pets
Professional Services
Real Estate
Are you a fan of this business?
I'm A Fan (0)
Cranberry Auto Center
9504 Goehring Rd Ste A
Cranberry Township, PA 16066
(724) 776-2730
Categories:Car & Auto Inspections, Car & Auto Repair, Maintenance & Service, Car & Auto Towing
|
|
U-Haul is the choice for truck, trailer, cargo van rentals and U-Box storage & moving pods; most offer self-storage, boxes, moving supplies, hitches & propane more
Ads
Auto Repair Services
Take Advantage of Service Discounts at Dodge, Chrysler & Jeep Dealers
www.LocalBizNOW.com
Get Services For Auto
Auto Repair & Services in Jeffersontown Schedule an Appointment Now!
www.TiresPlus.com/car-service
Auto Repair
Check Current Service Specials & Rebates to Save at Your Ford Dealer
Ford.LocalDealerDeals.com
Auto Maintenance Repair
Search for Auto Maintenance Repair. Find Answers on Ask.com.
Ask.com/Auto Maintenance RepairRatings
Overall (11)
Have You Visited This Establishment Before? If so, Write A Review
Friday, Dec 21 9:37am
From Local.com
Cranberry Auto Center
Fiore was professional, quick, nice and on time. He took very good care of my car and made me feel at ease even though I was really worried about having my car towed. It was definitely the better part of an otherwise cruddy situation.
Friday, Dec 21 9:27am
From Local.com
Cranberry Auto Center
Fiore was quick, professional, on time, and very nice. I was anxious about having my car towed when I experienced transmission problems. He did a great job taking very good care of me and my car. Thank you!
Tuesday, Jul 31 9:50am
From Local.com
horrible customer service
Definitely the worst customer service experience ever. Auto body work took more than double the time we were told it would take, and the car was not even finished when we were told to come and pick it up.Owner did not ever return our phone calls and didn't seem to care about our business, or the shape the vehicle was in when they were done with it.
Saturday, Apr 14 5:25pm
From Local.com
Cranberry Auto Center
So funny (*sarcasm*) to read the above review, which was posted so shortly before my own experience... I stupidly locked my keys in my car at my 4-year-old's soccer practice. We do not have a spare key, so I called Roadside Assistance, which I have been paying for and never needed through my Progressive insurance policy. We were told that the ETA was 1 hour. We got the recorded "confirmation of arrival" call from Progressive after 40 minutes; I said they hadn't arrived and was told they would call back in 20 minutes. They didn't call back. We called Progressive, who then told us that the driver read the address wrong, didn't see us, and drove back to Cranberry without calling us to find out where our car was located. We are in southern Armstrong County, off of Rte. 28...that's a minimum of a 30 minute drive each way. So they call Dan's back and the Progressive operator repeatedly tells us that the driver keeps telling her that he's 20 minutes away. 3 HOURS LATER, after numerous calls, lies about ETA and whereabouts, and lies to Progressive, the guy finally shows up. At this point, it's started raining and my 4-year-old and I were stuck waiting in a park. Horrible service, lies to customers and insurance companies, and should not even be in business.
Wednesday, Mar 21 11:55am
From Local.com
Cranberry Auto Center
Worst service I have ever experienced in my life. Employees repeatedly LIED to me and my roadside assistance service on the whereabouts of my vehicle! They left my car unlocked and unattended overnight in a bad area while assuring me that it had been delivered to the garage destination! And then repeatedly spoke with aggressive attitude as if irritated by my concern of their ignorance of the location of my vehicle. My roadside assistance contacted Dan's Towing/Cranberry Auto Center at 5pm to tow my car to a garage that was less than 2 miles away from the parking lot where it broke down. Initially they sent their truck in the complete wrong direction, to the wrong side of the city, which led to the driver getting stuck in traffic. The woman I spoke with on the phone advised me to leave my car with the keys inside because it was going to take awhile for the driver to get there (and I needed to charge my phone so that I could keep up with the calls). By 8pm I called to check on the status and was told that my vehicle was being loaded onto the flatbed as we spoke and that I would receive a call when it was delivered to the garage (which was closing at 9pm). An hour went by and I repeatedly called Dan's Towing with no answer. The garage that I wanted it to be delivered to still had not received it and they were closing. Between the hours of 9 and 11pm I called the towing service to find out where my car was. Each time I was told that the car was "in route" and they would contact me when the driver had dropped it off. The garage that they had advised me to take it to was less only about ten minutes away so this was concerning to me but the employees on the phone repeatedly gave me attitude for questioning why this was taking so long. I was put on hold and even heard them discuss how annoying it was that I was concerned. By 11:30 I had called my roadside service to complain about the towing company so that they would contact them directly. They were told that my car had been delivered to the destination and that they had forgot to call me back to let me know. The next morning I called the garage as they opened and was told that my car had NOT been delivered. I spent hours calling associated garages in the area to see if it had been mistakenly taken somewhere else, but had no luck. Meanwhile the towing service was extremely rude and not at all helpful in explaining what could have happened to my vehicle. After they repeatedly spoke aggressively on the phone, I was forced to threaten to call the police and the employee's response was to laugh and tell me that he hoped I would so that the cops could help him locate my vehicle. After hours of frustration, I found out that my car had never even been picked up and was left unlocked in a bad area for around 15 hours. Unbelievable...
Wednesday, Mar 21 11:54am
From Local.com
Cranberry Auto Center
Worst service I have ever experienced in my life. Employees repeatedly LIED to me and my roadside assistance service on the whereabouts of my vehicle! They left my car unlocked and unattended overnight in a bad area while assuring me that it had been delivered to the garage destination! And then repeatedly spoke with aggressive attitude as if irritated by my concern of their ignorance of the location of my vehicle. My roadside assistance contacted Dan's Towing/Cranberry Auto Center at 5pm to tow my car to a garage that was less than 2 miles away from the parking lot where it broke down. Initially they sent their truck in the complete wrong direction, to the wrong side of the city, which led to the driver getting stuck in traffic. The woman I spoke with on the phone advised me to leave my car with the keys inside because it was going to take awhile for the driver to get there (and I needed to charge my phone so that I could keep up with the calls). By 8pm I called to check on the status and was told that my vehicle was being loaded onto the flatbed as we spoke and that I would receive a call when it was delivered to the garage (which was closing at 9pm). An hour went by and I repeatedly called Dan's Towing with no answer. The garage that I wanted it to be delivered to still had not received it and they were closing. Between the hours of 9 and 11pm I called the towing service to find out where my car was. Each time I was told that the car was "in route" and they would contact me when the driver had dropped it off. The garage that they had advised me to take it to was less only about ten minutes away so this was concerning to me but the employees on the phone repeatedly gave me attitude for questioning why this was taking so long. I was put on hold and even heard them discuss how annoying it was that I was concerned. By 11:30 I had called my roadside service to complain about the towing company so that they would contact them directly. They were told that my car had been delivered to the destination and that they had forgot to call me back to let me know. The next morning I called the garage as they opened and was told that my car had NOT been delivered. I spent hours calling associated garages in the area to see if it had been mistakenly taken somewhere else, but had no luck. Meanwhile the towing service was extremely rude and not at all helpful in explaining what could have happened to my vehicle. After they repeatedly spoke aggressively on the phone, I was forced to threaten to call the police and the employee's response was to laugh and tell me that he hoped I would so that the cops could help him locate my vehicle. After hours of frustration, I found out that my car had never even been picked up and was left unlocked in a bad area for around 15 hours.
Wednesday, Mar 21 11:54am
From Local.com
Cranberry Auto Center
Worst service I have ever experienced in my life. Employees repeatedly LIED to me and my roadside assistance service on the whereabouts of my vehicle! They left my car unlocked and unattended overnight in a bad area while assuring me that it had been delivered to the garage destination! And then repeatedly spoke with aggressive attitude as if irritated by my concern of their ignorance of the location of my vehicle. My roadside assistance contacted Dan's Towing/Cranberry Auto Center at 5pm to tow my car to a garage that was less than 2 miles away from the parking lot where it broke down. Initially they sent their truck in the complete wrong direction, to the wrong side of the city, which led to the driver getting stuck in traffic. The woman I spoke with on the phone advised me to leave my car with the keys inside because it was going to take awhile for the driver to get there (and I needed to charge my phone so that I could keep up with the calls). By 8pm I called to check on the status and was told that my vehicle was being loaded onto the flatbed as we spoke and that I would receive a call when it was delivered to the garage (which was closing at 9pm). An hour went by and I repeatedly called Dan's Towing with no answer. The garage that I wanted it to be delivered to still had not received it and they were closing. Between the hours of 9 and 11pm I called the towing service to find out where my car was. Each time I was told that the car was "in route" and they would contact me when the driver had dropped it off. The garage that they had advised me to take it to was less only about ten minutes away so this was concerning to me but the employees on the phone repeatedly gave me attitude for questioning why this was taking so long. I was put on hold and even heard them discuss how annoying it was that I was concerned. By 11:30 I had called my roadside service to complain about the towing company so that they would contact them directly. They were told that my car had been delivered to the destination and that they had forgot to call me back to let me know. The next morning I called the garage as they opened and was told that my car had NOT been delivered. I spent hours calling associated garages in the area to see if it had been mistakenly taken somewhere else, but had no luck. Meanwhile the towing service was extremely rude and not at all helpful in explaining what could have happened to my vehicle. After they repeatedly spoke aggressively on the phone, I was forced to threaten to call the police and the employee's response was to laugh and tell me that he hoped I would so that the cops could help him locate my vehicle. After hours of frustration, I found out that my car had never even been picked up and was left unlocked in a bad area for around 15 hours.
Wednesday, Mar 21 11:54am
From Local.com
Cranberry Auto Center
Worst service I have ever experienced in my life. Employees repeatedly LIED to me and my roadside assistance service on the whereabouts of my vehicle! They left my car unlocked and unattended overnight in a bad area while assuring me that it had been delivered to the garage destination! And then repeatedly spoke with aggressive attitude as if irritated by my concern of their ignorance of the location of my vehicle. My roadside assistance contacted Dan's Towing/Cranberry Auto Center at 5pm to tow my car to a garage that was less than 2 miles away from the parking lot where it broke down. Initially they sent their truck in the complete wrong direction, to the wrong side of the city, which led to the driver getting stuck in traffic. The woman I spoke with on the phone advised me to leave my car with the keys inside because it was going to take awhile for the driver to get there (and I needed to charge my phone so that I could keep up with the calls). By 8pm I called to check on the status and was told that my vehicle was being loaded onto the flatbed as we spoke and that I would receive a call when it was delivered to the garage (which was closing at 9pm). An hour went by and I repeatedly called Dan's Towing with no answer. The garage that I wanted it to be delivered to still had not received it and they were closing. Between the hours of 9 and 11pm I called the towing service to find out where my car was. Each time I was told that the car was "in route" and they would contact me when the driver had dropped it off. The garage that they had advised me to take it to was less only about ten minutes away so this was concerning to me but the employees on the phone repeatedly gave me attitude for questioning why this was taking so long. I was put on hold and even heard them discuss how annoying it was that I was concerned. By 11:30 I had called my roadside service to complain about the towing company so that they would contact them directly. They were told that my car had been delivered to the destination and that they had forgot to call me back to let me know. The next morning I called the garage as they opened and was told that my car had NOT been delivered. I spent hours calling associated garages in the area to see if it had been mistakenly taken somewhere else, but had no luck. Meanwhile the towing service was extremely rude and not at all helpful in explaining what could have happened to my vehicle. After they repeatedly spoke aggressively on the phone, I was forced to threaten to call the police and the employee's response was to laugh and tell me that he hoped I would so that the cops could help him locate my vehicle. After hours of frustration, I found out that my car had never even been picked up and was left unlocked in a bad area for around 15 hours.
Wednesday, Mar 21 11:53am
From Local.com
Cranberry Auto Center
Worst service I have ever experienced in my life. Employees repeatedly LIED to me and my roadside assistance service on the whereabouts of my vehicle! They left my car unlocked and unattended overnight in a bad area while assuring me that it had been delivered to the garage destination! And then repeatedly spoke with aggressive attitude as if irritated by my concern of their ignorance of the location of my vehicle. My roadside assistance contacted Dan's Towing/Cranberry Auto Center at 5pm to tow my car to a garage that was less than 2 miles away from the parking lot where it broke down. Initially they sent their truck in the complete wrong direction, to the wrong side of the city, which led to the driver getting stuck in traffic. The woman I spoke with on the phone advised me to leave my car with the keys inside because it was going to take awhile for the driver to get there (and I needed to charge my phone so that I could keep up with the calls). By 8pm I called to check on the status and was told that my vehicle was being loaded onto the flatbed as we spoke and that I would receive a call when it was delivered to the garage (which was closing at 9pm). An hour went by and I repeatedly called Dan's Towing with no answer. The garage that I wanted it to be delivered to still had not received it and they were closing. Between the hours of 9 and 11pm I called the towing service to find out where my car was. Each time I was told that the car was "in route" and they would contact me when the driver had dropped it off. The garage that they had advised me to take it to was less only about ten minutes away so this was concerning to me but the employees on the phone repeatedly gave me attitude for questioning why this was taking so long. I was put on hold and even heard them discuss how annoying it was that I was concerned. By 11:30 I had called my roadside service to complain about the towing company so that they would contact them directly. They were told that my car had been delivered to the destination and that they had forgot to call me back to let me know. The next morning I called the garage as they opened and was told that my car had NOT been delivered. I spent hours calling associated garages in the area to see if it had been mistakenly taken somewhere else, but had no luck. Meanwhile the towing service was extremely rude and not at all helpful in explaining what could have happened to my vehicle. After they repeatedly spoke aggressively on the phone, I was forced to threaten to call the police and the employee's response was to laugh and tell me that he hoped I would so that the cops could help him locate my vehicle. After hours of frustration, I found out that my car had never even been picked up and was left unlocked in a bad area for around 15 hours.
Wednesday, Mar 21 11:53am
From Local.com
Cranberry Auto Center
Worst service I have ever experienced in my life. Employees repeatedly LIED to me and my roadside assistance service on the whereabouts of my vehicle! They left my car unlocked and unattended overnight in a bad area while assuring me that it had been delivered to the garage destination! And then repeatedly spoke with aggressive attitude as if irritated by my concern of their ignorance of the location of my vehicle. My roadside assistance contacted Dan's Towing/Cranberry Auto Center at 5pm to tow my car to a garage that was less than 2 miles away from the parking lot where it broke down. Initially they sent their truck in the complete wrong direction, to the wrong side of the city, which led to the driver getting stuck in traffic. The woman I spoke with on the phone advised me to leave my car with the keys inside because it was going to take awhile for the driver to get there (and I needed to charge my phone so that I could keep up with the calls). By 8pm I called to check on the status and was told that my vehicle was being loaded onto the flatbed as we spoke and that I would receive a call when it was delivered to the garage (which was closing at 9pm). An hour went by and I repeatedly called Dan's Towing with no answer. The garage that I wanted it to be delivered to still had not received it and they were closing. Between the hours of 9 and 11pm I called the towing service to find out where my car was. Each time I was told that the car was "in route" and they would contact me when the driver had dropped it off. The garage that they had advised me to take it to was less only about ten minutes away so this was concerning to me but the employees on the phone repeatedly gave me attitude for questioning why this was taking so long. I was put on hold and even heard them discuss how annoying it was that I was concerned. By 11:30 I had called my roadside service to complain about the towing company so that they would contact them directly. They were told that my car had been delivered to the destination and that they had forgot to call me back to let me know. The next morning I called the garage as they opened and was told that my car had NOT been delivered. I spent hours calling associated garages in the area to see if it had been mistakenly taken somewhere else, but had no luck. Meanwhile the towing service was extremely rude and not at all helpful in explaining what could have happened to my vehicle. After they repeatedly spoke aggressively on the phone, I was forced to threaten to call the police and the employee's response was to laugh and tell me that he hoped I would so that the cops could help him locate my vehicle. After hours of frustration, I found out that my car had never even been picked up and was left unlocked in a bad area for around 15 hours.
Local Sponsors
Auto Repair Services
Take Advantage of Service Discounts at Dodge, Chrysler & Jeep Dealers
www.LocalBizNOW.com
Get Services For Auto
Auto Repair & Services in Jeffersontown Schedule an Appointment Now!
www.TiresPlus.com/car-service
Auto Repair
Check Current Service Specials & Rebates to Save at Your Ford Dealer
Ford.LocalDealerDeals.com