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North Georgia Pain Clinic

303 Pirkle Ferry Rd
Cumming, GA 30040-2544
(678) 947-0670


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                    Ratings

                      Overall (1)

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                      Other Reviews

                      jcook_9

                      1 Reviews
                      0 Followers

                      2016

                      From Local.com

                        Very Very Bad Experience

                        Was referred to this clinic by my PCP of 10 years due to lingering/chronic pain from a very bad motorcycle accident in 2009. My first (and only) appointment was good - Dr. Strauss seemed interested in honestly managing my pain, asked good questions, conducted a thorough exam, and prescribed medication. I took the prescription to CVS my long-time pharmacy who, after three days, said they couldn't fill some of the medication (Butrans patch) and were working through it with my insurance (Humana) and the doctor's office. I called the doctor's office that day, got a recording, and left a detailed message. I waited another 3 days and called CVS - they said they had left messages at the clinic but nobody had called back. I again called the clinic, again getting a recording, and left another message. A week later same thing - called clinic and left message, no call back to me or to CVS. A week later same thing - message left at clinic, no call back to me whatsoever. I finally got a live someone at the clinic three weeks after my appointment. The lady said they didn't have time to be on the phone all day with my insurance, that it would be smoother if I just paid cash, and was talking over me and wouldn't give me an opportunity to even explain in detail the issues. I had reluctantly agreed to the referral by my PCP because I needed pain management not just a pill. I think the pain clinic doctor is a good doctor but the clinic staff did not care about me as a patient. The waiting room was full of people that I absolutely knew were there for one reason, and I had hoped that this clinic would help me manage my condition, but in the end they showed that they didn't care about treating - only cared about writing prescriptions and having cash paying customers. I have just today been referred to another clinic by my PCP but I'm thinking about just giving up and living with my pain without treatment. I am almost 60 and had the following injuries - broken left ankle, broken left leg, fractured pelvis, 7 broken ribs (in multiple places), bilateral collapsed lungs, broken clavicle, broken scapula, broken left arm, broken left wrist, severe nerve damage, head injury resulting in bleeding in the brain - all from one wreck where a girl turned in front on me (and I had on full gear). Does anyone know a real clinic that can help manage pain? Does one even exist?

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