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Gone To The Dogs Daycare And Grooming

    Overall (4)

    2270 Barber Greene Rd
    DeKalb, IL 60115
    (815) 758-7877


    Experience a warm, caring enviornment that offers grooming, training and a place to play for the day.


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                        Additional Information

                        Experience a warm, caring enviornment that offers grooming, training and a place to play for the day. more

                        Ratings

                          Overall (4)

                          Other Reviews

                          zyl350

                          2012

                          From Local.com

                            Gone To The Dogs Daycare And Grooming

                            jayen10

                            2012

                            From Local.com

                              Gone To The Dogs Daycare And Grooming

                              jayen11

                              2012

                              From Local.com

                                Gone to the Dogs Daycare and Grooming

                                graidan

                                2012

                                From Local.com

                                  Gone to the Dogs Daycare and Grooming

                                  Horrible Management. I adopted a dog at Tails and they told me that a groom at this place would be 50% off if I mentioned the adoption. I called to make an appointment and was told it would usually by 20.00 for a bath and therefore, with coupon, 10.00. I was also told this when I dropped off. I was also told this when I picked up. THEN, when I was rung up, I was told it would be 20.00. I stated that that was incorrect and got the rude reply of..."No it is not, I own the place". She stated there was a 20.00 minimum on all grooms, even with a coupon. I explained that I had been told more than once that it would be 10.00 and was told that it was "an employee slip". I stated that it was a mindset, not a slip, since I had been told more than once. At that point, she threw the receipt at me...yeah, not a typo...threw the receipt and said "GOODBYE". How nasty is that. I wish I had refused to sign the credit slip. But I am a good person, unlike this woman who should have honored the quoted price and then privately talked to her misinformed employees. I WILL NEVER RETURN. I will spend my money at a place where the people are normal. Good Luck Gone to the Dogs. With management like this, you're gonna need it!

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