Your people understand that my goal is to keep my 13 year old car running for a couple more years without breaking the bank. As always, I was told up front what the diagostic costs and time would be. The service rep cleared explained what the problem was and recommended that the part be replaced with a used part from one of your vehicles. It was much faster and half the price of getting a new part. Thanks for the great customer service!
I come to your shop because I believe you do good work
I come to your shop because I believe you do good work and I hate ALL of the local VW dealers. The trouble is, you are very inconsistent. Todays service was great, but my last experience was so bad it was almost my last, I was very please with today's visit, so I'm sure I'll be back