Although I love my furniture and price that I got it at. I will say that the Service was I guess OK in the store it self. As far as the wearhouse service, well THEY SUCK! They said my furniture would be coming in a week. The week came and gone, I called and they said they needed to change my appt because of the Holiday weekend. So I said ok lets set it up. I scheduled for that next Tuesday, this was a Friday. Tuesday came and went, I called and they didn't even have me written down. It took two more phone calls and finally by friday I had my furniture. The only people I can compliment are the delivery guys, they where great! I will probly buy from them again, but with cash and I will pick up my self same day.
Went to their new arrowhead location on bell rd and order'd a dark brown pub set from their catalog. A week later I went to pick it up from their glendale location on indian school rd. Not the best area. I was directed around back. The alley was full of trash and there was a pile of furniture in boxes behind the store. Eventually my boxes were located and I got out of there. Upon arriving home I opened the boxes to find the pub set was black, not brown like I had ordered. I called the store and was told they would call me back. They never did. I called again the next day and got this response "black is pretty close to brown, no refunds". After a long and heated discussion I was still denied any refund or exchange. I hope they go out of business. The will certainly never be getting any more of mine!