Absolutely Atrocious Grooming - A Dog Lover's Real Nightmare!
There is no lack of compassion and warmth for dogs at Pet Pal. There is, however, a serious lack of grooming skills and willingness to take responsibility for grooming disasters.
Our dear pet went to Pet Pals as a sheepdog; she left a freakish caricature of a poodle! Her massive broad paws were shaped into dainty points making her look as if she were on high heels. Her face was completely shaved. Her thick bushy ears became thin and stringy. The only benefit was that her expressive eyes were visible, yet we worried that this breed of dog is not accustomed to direct sun in the eyes.
When we notified the owner of our displeasure, she explained that the cutting has to be blended. Apparently, once they began to make her look like a freak, they had to go all the way. What kind of expertise do they have at Pet Pals? Clearly, it is insufficient.
We trust others will spare themselves the regret of having their dogs groomed by amateurs and then waiting months to recover the semblance of their old pet. We erroneously thought that in a month or two the damage would no longer be visible. That was a vain hope. Even after 6 months her ears barely look like a sheepdog's and her beard is stunted - and they may never return to normal. Her overall coat also continues to look sparse.
What a mistake to trust Pet Pals with the grooming of our dog!
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Pet Pals Inc (219) 879-2898
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