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Petco Animal Supplies

    Overall (3)

    1280 Lexington Ave
    New York, NY 10028-2105
    (212) 369-7903


    PETCO LOCATED IN NEW YORK OFFERS ALL OF YOUR ANIMAL NUTRITION PET SUPPLY AND GROOMING NEEDS.


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                        Additional Information

                        PETCO LOCATED IN NEW YORK OFFERS ALL OF YOUR ANIMAL NUTRITION PET SUPPLY AND GROOMING NEEDS. more

                        Ratings

                          Overall (3)

                          Other Reviews

                          tatay411

                          2010

                          From Local.com

                            Filed a complaint in Consumer Affairs. Worst customer service EVER!!!

                            Beware Of The Staff In This Store, As you can see, they're not very concerned about leaving their customers happy; GRANT, The rude groomer manager, that gave us an awful attitude from the start, and a lame excuse for a lion haircut for our pomeranian, left our dog looking ridiculous, and refused to fix the haircut - even though we had several costumers teaming up with us, trying to explain him how funny it looked!!! Mark, the assistant manager was not helpful at all - just nodding his head and saying there's nothing he can do. We were judged and humiliated by them both, Grant trying to judge us, and tell us who and what we are by how we "behave". I told him that out dog is his business card - that's what people see on the streets - and he claimed that he has "plenty of other business cards" - and ours simply doesn't matter, And don't forget Steve, The biggest clown of them all - Refusing to talk to us when we tried to go again and explain ourselves the next morning!!! Being kicked out of the store?! How humiliating!!! And all that just to not make a customer happy!! We left the store feeling cheated and underappreciated. If you really care about your pet, Do not come near that store. They don't care about You, Nor your pet! Will NEVER go back there again. Disgusting Customer-Service Experience!!! WORST I'VE EVER HAD!!!! ...I AM IN DISGUST...

                            tatay411

                            2010

                            From Local.com

                              Worst customer service I have ever received IN MY LIFE!!!

                              Beware Of The Staff In This Store, As you can see, they're not very concerned about leaving their customers happy; GRANT, The rude groomer manager, that gave us an awful attitude from the start, and a lame excuse for a lion haircut for our pomeranian, left our dog looking ridiculous, and refused to fix the haircut - even though we had several costumers teaming up with us, trying to explain him how funny it looked!!! Mark, the assistant manager was not helpful at all - just nodding his head and saying there's nothing he can do. We were judged and humiliated by them both, Grant trying to judge us, and tell us who and what we are by how we "behave". I told him that out dog is his business card - that's what people see on the streets - and he claimed that he has "plenty of other business cards" - and ours simply doesn't matter, And don't forget Steve, The biggest clown of them all - Refusing to talk to us when we tried to go again and explain ourselves the next morning!!! Being kicked out of the store?! How humiliating!!! And all that just to not make a customer happy!! We left the store feeling cheated and underappreciated. If you really care about your pet, Do not come near that store. They don't care about You, Nor your pet! Will NEVER go back there again. Disgusting Customer-Service Experience!!! WORST I'VE EVER HAD!!!! I AM ATTACHING THE HORRIFYING PICTURE OF THE "LION CUT" THAT THEIR, SO HE CLAIMS "#1 GROOMER", A WALLMART-QUALITY GROOMER, GRANT, GAVE OUR POOR BABY!!! WE ARE ASHAMED TO LEAVE THE HOUSE WITH OUR DOG LOOKING LIKE THIS!!! AND NO ONE WILL HELP!!! NO ONE EVEN WANTS TO LISTEN!!!! ...I AM IN DISGUST...

                              tatay411

                              2010

                              From Local.com

                                Bunch Of Clowns Work @ This Branch

                                Beware Of The Staff In This Store, As you can see, they're not very concerned about leaving their customers happy; GRANT, The rude groomer manager, that gave us an awful attitude from the start, and a lame excuse for a lion haircut for our pomeranian, left our dog looking ridiculous, and refused to fix the haircut - even though we had several costumers teaming up with us, trying to explain him how funny it looked!!! Mark, the assistant manager was not helpful at all - just nodding his head and saying there's nothing he can do. We were judged and humiliated by them both, Grant trying to judge us, and tell us who and what we are by how we "behave". I told him that out dog is his business card - that's what people see on the streets - and he claimed that he has "plenty of other business cards" - and ours simply doesn't matter, And don't forget Steve, The biggest clown of them all - Refusing to talk to us when we tried to go again and explain ourselves the next morning!!! Being kicked out of the store?! How humiliating!!! And all that just to not make a customer happy!! We left the store feeling cheated and underappreciated. If you really care about your pet, Do not come near that store. They don't care about You, Nor your pet! Will NEVER go back there again. Disgusting Customer-Service Experience!!! WORST I'VE EVER HAD!!!! I AM ATTACHING THE HORRIFYING PICTURE OF THE "LION CUT" THAT THEIR, SO HE CLAIMS "#1 GROOMER", A WALLMART-QUALITY GROOMER, GRANT, GAVE OUR POOR BABY!!! WE ARE ASHAMED TO LEAVE THE HOUSE WITH OUR DOG LOOKING LIKE THIS!!! AND NO ONE WILL HELP!!! NO ONE EVEN WANTS TO LISTEN!!!! ...I AM IN DISGUST...

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