Familia Dental

1401 E 8th St
Odessa, TX 79761-4802
(432) 332-8550


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                      Ratings

                        Overall (9)

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                        Other Reviews

                        uknowme

                        8 Reviews
                        0 Followers

                        2012

                        From Local.com

                          Familia Dental

                          First off, the lady I made the appointment with was very nice and "acted" like she knew exactly what was going on. I explained that my 3 year old had her teeth cleaned and needed to have a few filling and a cap put on because the tooth had chipped where the cavity was and was wondering if they could work on her being so young. The receptionist said "sure, we would be happy too." I then asked if they would do an exam the first appointment or if they could do all if it that day because I was driving 90 miles and was wondering about taking off. She informed me that they would do it all on this appointment. My daughter really wanted a girl to take care of her so I called back about 15 minutes later to see if I could have the appointment with a female. I again was told no problem. I show up to my appointment to find out that she was not scheduled to see a female. I was told that that was ok that it would be just a few minutes wait and we could see her. No problem. When we were brought to the exam room, it was apparent that we were not going to have the fillings. The room was set up for a cleaning. I questioned the assistant about what was going to happen and she said that she would clean her teeth and do an exam. I told her what I was told at the time I made the appointment and she told me that they went to lunch at 1 and it was now 12:55, that they did not have time. Not my fault that the appointment was made for 12:30 and there was a mess up at the front desk. Kim Yong, the dentist, came in and I explained everything over again and she told my it was policy to do the exam and then come back for treatment. I understand that but that is not what I was told, but whatever. Anyway, she looks at my daughter's teeth and tell me that she does have cavities but that they would have to refer her out. I then asked what she thought about her chipped tooth, that she missed on examination. She said that the doctor that fixed her cavities would have to fix it. I was more upset at the fact that they charged me for a comprehensive exam when she missed the chip tooth and the total "exam" was only 5 minutes long. Now I have to go to another dentist, pay for another exam, to have it fixed. So make for sure that the receptionist knows what they are talking about before you make an appointment. If I would have known that they could not treat my daughter, I would have NEVER went there. Live and learn.

                          Inappropriate?

                          COMMENTS (0)

                          uknowme

                          8 Reviews
                          0 Followers

                          2012

                          From Local.com

                            Familia Dental

                            First off, the lady I made the appointment with was very nice and "acted" like she knew exactly what was going on. I explained that my 3 year old had her teeth cleaned and needed to have a few filling and a cap put on because the tooth had chipped where the cavity was and was wondering if they could work on her being so young. The receptionist said "sure, we would be happy too." I then asked if they would do an exam the first appointment or if they could do all if it that day because I was driving 90 miles and was wondering about taking off. She informed me that they would do it all on this appointment. My daughter really wanted a girl to take care of her so I called back about 15 minutes later to see if I could have the appointment with a female. I again was told no problem. I show up to my appointment to find out that she was not scheduled to see a female. I was told that that was ok that it would be just a few minutes wait and we could see her. No problem. When we were brought to the exam room, it was apparent that we were not going to have the fillings. The room was set up for a cleaning. I questioned the assistant about what was going to happen and she said that she would clean her teeth and do an exam. I told her what I was told at the time I made the appointment and she told me that they went to lunch at 1 and it was now 12:55, that they did not have time. Not my fault that the appointment was made for 12:30 and there was a mess up at the front desk. Kim Yong, the dentist, came in and I explained everything over again and she told my it was policy to do the exam and then come back for treatment. I understand that but that is not what I was told, but whatever. Anyway, she looks at my daughter's teeth and tell me that she does have cavities but that they would have to refer her out. I then asked what she thought about her chipped tooth, that she missed on examination. She said that the doctor that fixed her cavities would have to fix it. I was more upset at the fact that they charged me for a comprehensive exam when she missed the chip tooth and the total "exam" was only 5 minutes long. Now I have to go to another dentist, pay for another exam, to have it fixed. So make for sure that the receptionist knows what they are talking about before you make an appointment. If I would have known that they could not treat my daughter, I would have NEVER went there. Live and learn.

                            Inappropriate?

                            COMMENTS (0)

                            uknowme

                            8 Reviews
                            0 Followers

                            2012

                            From Local.com

                              Familia Dental

                              First off, the lady I made the appointment with was very nice and "acted" like she knew exactly what was going on. I explained that my 3 year old had her teeth cleaned and needed to have a few filling and a cap put on because the tooth had chipped where the cavity was and was wondering if they could work on her being so young. The receptionist said "sure, we would be happy too." I then asked if they would do an exam the first appointment or if they could do all if it that day because I was driving 90 miles and was wondering about taking off. She informed me that they would do it all on this appointment. My daughter really wanted a girl to take care of her so I called back about 15 minutes later to see if I could have the appointment with a female. I again was told no problem. I show up to my appointment to find out that she was not scheduled to see a female. I was told that that was ok that it would be just a few minutes wait and we could see her. No problem. When we were brought to the exam room, it was apparent that we were not going to have the fillings. The room was set up for a cleaning. I questioned the assistant about what was going to happen and she said that she would clean her teeth and do an exam. I told her what I was told at the time I made the appointment and she told me that they went to lunch at 1 and it was now 12:55, that they did not have time. Not my fault that the appointment was made for 12:30 and there was a mess up at the front desk. Kim Yong, the dentist, came in and I explained everything over again and she told my it was policy to do the exam and then come back for treatment. I understand that but that is not what I was told, but whatever. Anyway, she looks at my daughter's teeth and tell me that she does have cavities but that they would have to refer her out. I then asked what she thought about her chipped tooth, that she missed on examination. She said that the doctor that fixed her cavities would have to fix it. I was more upset at the fact that they charged me for a comprehensive exam when she missed the chip tooth and the total "exam" was only 5 minutes long. Now I have to go to another dentist, pay for another exam, to have it fixed. So make for sure that the receptionist knows what they are talking about before you make an appointment. If I would have known that they could not treat my daughter, I would have NEVER went there. Live and learn.

                              Inappropriate?

                              COMMENTS (0)

                              uknowme

                              8 Reviews
                              0 Followers

                              2012

                              From Local.com

                                Familia Dental

                                First off, the lady I made the appointment with was very nice and "acted" like she knew exactly what was going on. I explained that my 3 year old had her teeth cleaned and needed to have a few filling and a cap put on because the tooth had chipped where the cavity was and was wondering if they could work on her being so young. The receptionist said "sure, we would be happy too." I then asked if they would do an exam the first appointment or if they could do all if it that day because I was driving 90 miles and was wondering about taking off. She informed me that they would do it all on this appointment. My daughter really wanted a girl to take care of her so I called back about 15 minutes later to see if I could have the appointment with a female. I again was told no problem. I show up to my appointment to find out that she was not scheduled to see a female. I was told that that was ok that it would be just a few minutes wait and we could see her. No problem. When we were brought to the exam room, it was apparent that we were not going to have the fillings. The room was set up for a cleaning. I questioned the assistant about what was going to happen and she said that she would clean her teeth and do an exam. I told her what I was told at the time I made the appointment and she told me that they went to lunch at 1 and it was now 12:55, that they did not have time. Not my fault that the appointment was made for 12:30 and there was a mess up at the front desk. Kim Yong, the dentist, came in and I explained everything over again and she told my it was policy to do the exam and then come back for treatment. I understand that but that is not what I was told, but whatever. Anyway, she looks at my daughter's teeth and tell me that she does have cavities but that they would have to refer her out. I then asked what she thought about her chipped tooth, that she missed on examination. She said that the doctor that fixed her cavities would have to fix it. I was more upset at the fact that they charged me for a comprehensive exam when she missed the chip tooth and the total "exam" was only 5 minutes long. Now I have to go to another dentist, pay for another exam, to have it fixed. So make for sure that the receptionist knows what they are talking about before you make an appointment. If I would have known that they could not treat my daughter, I would have NEVER went there. Live and learn.

                                Inappropriate?

                                COMMENTS (0)

                                uknowme

                                8 Reviews
                                0 Followers

                                2012

                                From Local.com

                                  Familia Dental

                                  First off, the lady I made the appointment with was very nice and "acted" like she knew exactly what was going on. I explained that my 3 year old had her teeth cleaned and needed to have a few filling and a cap put on because the tooth had chipped where the cavity was and was wondering if they could work on her being so young. The receptionist said "sure, we would be happy too." I then asked if they would do an exam the first appointment or if they could do all if it that day because I was driving 90 miles and was wondering about taking off. She informed me that they would do it all on this appointment. My daughter really wanted a girl to take care of her so I called back about 15 minutes later to see if I could have the appointment with a female. I again was told no problem. I show up to my appointment to find out that she was not scheduled to see a female. I was told that that was ok that it would be just a few minutes wait and we could see her. No problem. When we were brought to the exam room, it was apparent that we were not going to have the fillings. The room was set up for a cleaning. I questioned the assistant about what was going to happen and she said that she would clean her teeth and do an exam. I told her what I was told at the time I made the appointment and she told me that they went to lunch at 1 and it was now 12:55, that they did not have time. Not my fault that the appointment was made for 12:30 and there was a mess up at the front desk. Kim Yong, the dentist, came in and I explained everything over again and she told my it was policy to do the exam and then come back for treatment. I understand that but that is not what I was told, but whatever. Anyway, she looks at my daughter's teeth and tell me that she does have cavities but that they would have to refer her out. I then asked what she thought about her chipped tooth, that she missed on examination. She said that the doctor that fixed her cavities would have to fix it. I was more upset at the fact that they charged me for a comprehensive exam when she missed the chip tooth and the total "exam" was only 5 minutes long. Now I have to go to another dentist, pay for another exam, to have it fixed. So make for sure that the receptionist knows what they are talking about before you make an appointment. If I would have known that they could not treat my daughter, I would have NEVER went there. Live and learn.

                                  Inappropriate?

                                  COMMENTS (0)

                                  uknowme

                                  8 Reviews
                                  0 Followers

                                  2012

                                  From Local.com

                                    Familia Dental

                                    First off, the lady I made the appointment with was very nice and "acted" like she knew exactly what was going on. I explained that my 3 year old had her teeth cleaned and needed to have a few filling and a cap put on because the tooth had chipped where the cavity was and was wondering if they could work on her being so young. The receptionist said "sure, we would be happy too." I then asked if they would do an exam the first appointment or if they could do all if it that day because I was driving 90 miles and was wondering about taking off. She informed me that they would do it all on this appointment. My daughter really wanted a girl to take care of her so I called back about 15 minutes later to see if I could have the appointment with a female. I again was told no problem. I show up to my appointment to find out that she was not scheduled to see a female. I was told that that was ok that it would be just a few minutes wait and we could see her. No problem. When we were brought to the exam room, it was apparent that we were not going to have the fillings. The room was set up for a cleaning. I questioned the assistant about what was going to happen and she said that she would clean her teeth and do an exam. I told her what I was told at the time I made the appointment and she told me that they went to lunch at 1 and it was now 12:55, that they did not have time. Not my fault that the appointment was made for 12:30 and there was a mess up at the front desk. Kim Yong, the dentist, came in and I explained everything over again and she told my it was policy to do the exam and then come back for treatment. I understand that but that is not what I was told, but whatever. Anyway, she looks at my daughter's teeth and tell me that she does have cavities but that they would have to refer her out. I then asked what she thought about her chipped tooth, that she missed on examination. She said that the doctor that fixed her cavities would have to fix it. I was more upset at the fact that they charged me for a comprehensive exam when she missed the chip tooth and the total "exam" was only 5 minutes long. Now I have to go to another dentist, pay for another exam, to have it fixed. So make for sure that the receptionist knows what they are talking about before you make an appointment. If I would have known that they could not treat my daughter, I would have NEVER went there. Live and learn.

                                    Inappropriate?

                                    COMMENTS (0)

                                    uknowme

                                    8 Reviews
                                    0 Followers

                                    2012

                                    From Local.com

                                      Familia Dental

                                      First off, the lady I made the appointment with was very nice and "acted" like she knew exactly what was going on. I explained that my 3 year old had her teeth cleaned and needed to have a few filling and a cap put on because the tooth had chipped where the cavity was and was wondering if they could work on her being so young. The receptionist said "sure, we would be happy too." I then asked if they would do an exam the first appointment or if they could do all if it that day because I was driving 90 miles and was wondering about taking off. She informed me that they would do it all on this appointment. My daughter really wanted a girl to take care of her so I called back about 15 minutes later to see if I could have the appointment with a female. I again was told no problem. I show up to my appointment to find out that she was not scheduled to see a female. I was told that that was ok that it would be just a few minutes wait and we could see her. No problem. When we were brought to the exam room, it was apparent that we were not going to have the fillings. The room was set up for a cleaning. I questioned the assistant about what was going to happen and she said that she would clean her teeth and do an exam. I told her what I was told at the time I made the appointment and she told me that they went to lunch at 1 and it was now 12:55, that they did not have time. Not my fault that the appointment was made for 12:30 and there was a mess up at the front desk. Kim Yong, the dentist, came in and I explained everything over again and she told my it was policy to do the exam and then come back for treatment. I understand that but that is not what I was told, but whatever. Anyway, she looks at my daughter's teeth and tell me that she does have cavities but that they would have to refer her out. I then asked what she thought about her chipped tooth, that she missed on examination. She said that the doctor that fixed her cavities would have to fix it. I was more upset at the fact that they charged me for a comprehensive exam when she missed the chip tooth and the total "exam" was only 5 minutes long. Now I have to go to another dentist, pay for another exam, to have it fixed. So make for sure that the receptionist knows what they are talking about before you make an appointment. If I would have known that they could not treat my daughter, I would have NEVER went there. Live and learn.

                                      Inappropriate?

                                      COMMENTS (0)

                                      brian collett

                                      2 Reviews
                                      0 Followers

                                      2012

                                      From Local.com

                                        Familia Dental

                                        hi i went in with coupon that said $99 for new patients includes regular cleaning ect.. i go in and get the exam . they say u need a deep cleaning. I say no i just want the regular cleaning i payed for they said no it wont do any good.Any way after a lot of unpleasnt talk they decied to give me a regular cleaning.it was going ok till one of the dental assents come in the and tell the dentist not to use ant hand tools if i wouldnt pay for the deep cleaning $250 per 1/4 or $1000 teeth cleaning she was his boss i think. so i left there in pain with the roughest feeling teeth that cut my tongue just feels gross. Anyway i hate u familia dental ur mean and a liar. go play in traffic Sincerely, Brian Collett Odessa Texas

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                                        cynde anderson

                                        1 Reviews
                                        0 Followers

                                        2011

                                        From Local.com

                                          Familia Dental

                                          I went to familia dental because I was in a lot of pain and had an infection. Not only was the dentist Dr. Raybhandari rude and non compassionate but his staff was the same. I have never been treated so poorly by any doctor and staff and definatly will not be returning to them for further treatment. I would never reccomend familia dental to anyone!! I'm still in pain and shock from the visit.

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                                          COMMENTS (1)

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