Pinevilie Pet Hospital

NEVER GOING BACK!!

I had to board my dog at Pineville Pet Hospital during Hurricane Gustav and when I picked her up I was horrified at the condition of my dog and her belongings. She was covered in urine and had feces on her feet and I had to drive her home in my car this way. They admitted to not being able to walk the dogs for the past 15 hours due to bad weather and flooding conditions and I can accept that, however, if I was running a business I would have bathed the dog that had no choice but to soil itself repeatedly. When I got home I went in my trunk to get her food and bed and to my surprise half of a 40 pound bad of dog food had spilt in my trunk because they kept her food on the floor in water and the bottom busted out. But that's not the best part....Her bed was in a garbage bag completely saturated in urine. I worked at an animal clinic for four years and this type of service would have been completely unacceptable. This experience was horrible and I have some serious dog butt to kiss after putting her through that for five days.