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Stenner Creek Animal Hospital
191 Santa Rosa St
San Luis Obispo, CA 93405
(805) 543-2500
Categories:Animal Hospitals & Veterinary Clinics, Pet Grooming & Boarding Kennels, Veterinarians (Vets): 24 Hour Emergency Services
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Overall (30)
Have You Visited This Establishment Before? If so, Write A Review
Saturday, Nov 5 2:56pm
From Local.com
Stenner Creek Animal Hospital
I am so sorry...... I only meant to post my review once. I didn't realize that each time I pressed the submit review button and nothing disappeared from the Review submission window that my review had actually been posted.
Saturday, Nov 5 2:51pm
From Local.com
Stenner Creek Animal Hospital
IF YOU WANT A VET WHO PUTS CARE FIRST, DO NOT USE THIS VET! We took a healthy 20-week-old kitten to Stenner Creek A.H. to be neutered. The following days he displayed a lack of appetite, thirst & energy. Worsened, he felt hot and shivered. Took him back for a follow up. Before Dr. came into exam room, staff member (RVT Erin) rudely queried "how much can we pay today". I asked, "How much could we be looking at?" answered my question be repeating her question again. I gave a figure and stated that this was inappropriate timing for this conversation. I felt at the time if I had said $500, fees would be $500; if I had said $700, fees would be $700. Dr. Examined the kitten, diagnosis was that kitten had a bite infection. Course of action would be an antibiotic injection subcutaneous fluids. Afterwards the Dr. said if he is not getting better in 36 hours to call him right away. He did not get better; we called to arrange a follow up. The Drs. RVT "Erin" told us that the Dr. would not see our kitten until our balance was paid. She was rude to my wife and to me. Anytime we tried to ask a question she would interrupt and talk over us. My wife and I tried to have a rational conversation with this woman, however she just would not allow that to be. We asked to speak to the Dr. that was not an option; we inquired if she was the office manager, she replied “one of them.” I asked, “Is this direction of the Dr.” she replied, “Yes”. I felt I was lied to and that I wouldn’t be able to talk to the Dr. We ended the phone call with her promise to return our call. She never did. Erin's focus was on money, not the fact that our kitten may be in ill, in pain or even die. Over the last 30 days we had paid 100% of costs to vaccinate two animals, neuter one with a follow up visit. We had put aside the funds to spay our female kitten in just a couple days and even had an appointment scheduled, over $500 in fees. Including an additional $10 toward the outstanding balance. True we had an outstanding balance of $280 from previous animal care the Dr. had provided. We had been making monthly payments. Due to unemployment, I hadn't made a payment in a couple of months. However I had full intentions too do so. His front office staff was aware of this and told us that a $10 to $20 a month payment would be fine, it wouldn't be a problem. We inquired about this in advance and made sure before scheduling any new appointments. Subsequently went to a different vet. They were kind, compassionate & caring. Conducted a blood test there at their facility and determined issue. They gave him antibiotics and sent us home with an oral antibiotic. It’s been 12 hours and he has returned to almost normal.
Saturday, Nov 5 2:51pm
From Local.com
Stenner Creek Animal Hospital
IF YOU WANT A VET WHO PUTS CARE FIRST, DO NOT USE THIS VET! We took a healthy 20-week-old kitten to Stenner Creek A.H. to be neutered. The following days he displayed a lack of appetite, thirst & energy. Worsened, he felt hot and shivered. Took him back for a follow up. Before Dr. came into exam room, staff member (RVT Erin) rudely queried "how much can we pay today". I asked, "How much could we be looking at?" answered my question be repeating her question again. I gave a figure and stated that this was inappropriate timing for this conversation. I felt at the time if I had said $500, fees would be $500; if I had said $700, fees would be $700. Dr. Examined the kitten, diagnosis was that kitten had a bite infection. Course of action would be an antibiotic injection subcutaneous fluids. Afterwards the Dr. said if he is not getting better in 36 hours to call him right away. He did not get better; we called to arrange a follow up. The Drs. RVT "Erin" told us that the Dr. would not see our kitten until our balance was paid. She was rude to my wife and to me. Anytime we tried to ask a question she would interrupt and talk over us. My wife and I tried to have a rational conversation with this woman, however she just would not allow that to be. We asked to speak to the Dr. that was not an option; we inquired if she was the office manager, she replied “one of them.” I asked, “Is this direction of the Dr.” she replied, “Yes”. I felt I was lied to and that I wouldn’t be able to talk to the Dr. We ended the phone call with her promise to return our call. She never did. Erin's focus was on money, not the fact that our kitten may be in ill, in pain or even die. Over the last 30 days we had paid 100% of costs to vaccinate two animals, neuter one with a follow up visit. We had put aside the funds to spay our female kitten in just a couple days and even had an appointment scheduled, over $500 in fees. Including an additional $10 toward the outstanding balance. True we had an outstanding balance of $280 from previous animal care the Dr. had provided. We had been making monthly payments. Due to unemployment, I hadn't made a payment in a couple of months. However I had full intentions too do so. His front office staff was aware of this and told us that a $10 to $20 a month payment would be fine, it wouldn't be a problem. We inquired about this in advance and made sure before scheduling any new appointments. Subsequently went to a different vet. They were kind, compassionate & caring. Conducted a blood test there at their facility and determined issue. They gave him antibiotics and sent us home with an oral antibiotic. It’s been 12 hours and he has returned to almost normal.
Saturday, Nov 5 2:51pm
From Local.com
Stenner Creek Animal Hospital
IF YOU WANT A VET WHO PUTS CARE FIRST, DO NOT USE THIS VET! We took a healthy 20-week-old kitten to Stenner Creek A.H. to be neutered. The following days he displayed a lack of appetite, thirst & energy. Worsened, he felt hot and shivered. Took him back for a follow up. Before Dr. came into exam room, staff member (RVT Erin) rudely queried "how much can we pay today". I asked, "How much could we be looking at?" answered my question be repeating her question again. I gave a figure and stated that this was inappropriate timing for this conversation. I felt at the time if I had said $500, fees would be $500; if I had said $700, fees would be $700. Dr. Examined the kitten, diagnosis was that kitten had a bite infection. Course of action would be an antibiotic injection subcutaneous fluids. Afterwards the Dr. said if he is not getting better in 36 hours to call him right away. He did not get better; we called to arrange a follow up. The Drs. RVT "Erin" told us that the Dr. would not see our kitten until our balance was paid. She was rude to my wife and to me. Anytime we tried to ask a question she would interrupt and talk over us. My wife and I tried to have a rational conversation with this woman, however she just would not allow that to be. We asked to speak to the Dr. that was not an option; we inquired if she was the office manager, she replied “one of them.” I asked, “Is this direction of the Dr.” she replied, “Yes”. I felt I was lied to and that I wouldn’t be able to talk to the Dr. We ended the phone call with her promise to return our call. She never did. Erin's focus was on money, not the fact that our kitten may be in ill, in pain or even die. Over the last 30 days we had paid 100% of costs to vaccinate two animals, neuter one with a follow up visit. We had put aside the funds to spay our female kitten in just a couple days and even had an appointment scheduled, over $500 in fees. Including an additional $10 toward the outstanding balance. True we had an outstanding balance of $280 from previous animal care the Dr. had provided. We had been making monthly payments. Due to unemployment, I hadn't made a payment in a couple of months. However I had full intentions too do so. His front office staff was aware of this and told us that a $10 to $20 a month payment would be fine, it wouldn't be a problem. We inquired about this in advance and made sure before scheduling any new appointments. Subsequently went to a different vet. They were kind, compassionate & caring. Conducted a blood test there at their facility and determined issue. They gave him antibiotics and sent us home with an oral antibiotic. It’s been 12 hours and he has returned to almost normal.
Saturday, Nov 5 2:51pm
From Local.com
Stenner Creek Animal Hospital
IF YOU WANT A VET WHO PUTS CARE FIRST, DO NOT USE THIS VET! We took a healthy 20-week-old kitten to Stenner Creek A.H. to be neutered. The following days he displayed a lack of appetite, thirst & energy. Worsened, he felt hot and shivered. Took him back for a follow up. Before Dr. came into exam room, staff member (RVT Erin) rudely queried "how much can we pay today". I asked, "How much could we be looking at?" answered my question be repeating her question again. I gave a figure and stated that this was inappropriate timing for this conversation. I felt at the time if I had said $500, fees would be $500; if I had said $700, fees would be $700. Dr. Examined the kitten, diagnosis was that kitten had a bite infection. Course of action would be an antibiotic injection subcutaneous fluids. Afterwards the Dr. said if he is not getting better in 36 hours to call him right away. He did not get better; we called to arrange a follow up. The Drs. RVT "Erin" told us that the Dr. would not see our kitten until our balance was paid. She was rude to my wife and to me. Anytime we tried to ask a question she would interrupt and talk over us. My wife and I tried to have a rational conversation with this woman, however she just would not allow that to be. We asked to speak to the Dr. that was not an option; we inquired if she was the office manager, she replied “one of them.” I asked, “Is this direction of the Dr.” she replied, “Yes”. I felt I was lied to and that I wouldn’t be able to talk to the Dr. We ended the phone call with her promise to return our call. She never did. Erin's focus was on money, not the fact that our kitten may be in ill, in pain or even die. Over the last 30 days we had paid 100% of costs to vaccinate two animals, neuter one with a follow up visit. We had put aside the funds to spay our female kitten in just a couple days and even had an appointment scheduled, over $500 in fees. Including an additional $10 toward the outstanding balance. True we had an outstanding balance of $280 from previous animal care the Dr. had provided. We had been making monthly payments. Due to unemployment, I hadn't made a payment in a couple of months. However I had full intentions too do so. His front office staff was aware of this and told us that a $10 to $20 a month payment would be fine, it wouldn't be a problem. We inquired about this in advance and made sure before scheduling any new appointments. Subsequently went to a different vet. They were kind, compassionate & caring. Conducted a blood test there at their facility and determined issue. They gave him antibiotics and sent us home with an oral antibiotic. It’s been 12 hours and he has returned to almost normal.
Saturday, Nov 5 2:38pm
From Local.com
Stenner Creek Animal Hospital
IF YOU WANT A VET WHO PUTS CARE FIRST, DO NOT USE THIS VET! We took a healthy 20-week-old kitten to Stenner Creek A.H. to be neutered. The following days he displayed a lack of appetite, thirst & energy. Worsened, he felt hot and shivered. Took him back for a follow up. Before Dr. came into exam room, staff member (RVT Erin) rudely queried "how much can we pay today". I asked, "How much could we be looking at?" answered my question be repeating her question again. I gave a figure and stated that this was inappropriate timing for this conversation. I felt at the time if I had said $500, fees would be $500; if I had said $700, fees would be $700. Dr. Examined the kitten, diagnosis was that kitten had a bite infection. Course of action would be an antibiotic injection subcutaneous fluids. Afterwards the Dr. said if he is not getting better in 36 hours to call him right away. He did not get better; we called to arrange a follow up. The Drs. RVT "Erin" told us that the Dr. would not see our kitten until our balance was paid. She was rude to my wife and to me. Anytime we tried to ask a question she would interrupt and talk over us. My wife and I tried to have a rational conversation with this woman, however she just would not allow that to be. We asked to speak to the Dr. that was not an option; we inquired if she was the office manager, she replied “one of them.” I asked, “Is this direction of the Dr.” she replied, “Yes”. I felt I was lied to and that I wouldn’t be able to talk to the Dr. We ended the phone call with her promise to return our call. She never did. Erin's focus was on money, not the fact that our kitten may be in ill, in pain or even die. Over the last 30 days we had paid 100% of costs to vaccinate two animals, neuter one with a follow up visit. We had put aside the funds to spay our female kitten in just a couple days and even had an appointment scheduled, over $500 in fees. Including an additional $10 toward the outstanding balance. True we had an outstanding balance of $280 from previous animal care the Dr. had provided. We had been making monthly payments. Due to unemployment, I hadn't made a payment in a couple of months. However I had full intentions too do so. His front office staff was aware of this and told us that a $10 to $20 a month payment would be fine, it wouldn't be a problem. We inquired about this in advance and made sure before scheduling any new appointments. Subsequently went to a different vet. They were kind, compassionate & caring. Conducted a blood test there at their facility and determined issue. They gave him antibiotics and sent us home with an oral antibiotic. It’s been 12 hours and he has returned to almost normal.
Saturday, Nov 5 2:38pm
From Local.com
Stenner Creek Animal Hospital
IF YOU WANT A VET WHO PUTS CARE FIRST, DO NOT USE THIS VET! We took a healthy 20-week-old kitten to Stenner Creek A.H. to be neutered. The following days he displayed a lack of appetite, thirst & energy. Worsened, he felt hot and shivered. Took him back for a follow up. Before Dr. came into exam room, staff member (RVT Erin) rudely queried "how much can we pay today". I asked, "How much could we be looking at?" answered my question be repeating her question again. I gave a figure and stated that this was inappropriate timing for this conversation. I felt at the time if I had said $500, fees would be $500; if I had said $700, fees would be $700. Dr. Examined the kitten, diagnosis was that kitten had a bite infection. Course of action would be an antibiotic injection subcutaneous fluids. Afterwards the Dr. said if he is not getting better in 36 hours to call him right away. He did not get better; we called to arrange a follow up. The Drs. RVT "Erin" told us that the Dr. would not see our kitten until our balance was paid. She was rude to my wife and to me. Anytime we tried to ask a question she would interrupt and talk over us. My wife and I tried to have a rational conversation with this woman, however she just would not allow that to be. We asked to speak to the Dr. that was not an option; we inquired if she was the office manager, she replied “one of them.” I asked, “Is this direction of the Dr.” she replied, “Yes”. I felt I was lied to and that I wouldn’t be able to talk to the Dr. We ended the phone call with her promise to return our call. She never did. Erin's focus was on money, not the fact that our kitten may be in ill, in pain or even die. Over the last 30 days we had paid 100% of costs to vaccinate two animals, neuter one with a follow up visit. We had put aside the funds to spay our female kitten in just a couple days and even had an appointment scheduled, over $500 in fees. Including an additional $10 toward the outstanding balance. True we had an outstanding balance of $280 from previous animal care the Dr. had provided. We had been making monthly payments. Due to unemployment, I hadn't made a payment in a couple of months. However I had full intentions too do so. His front office staff was aware of this and told us that a $10 to $20 a month payment would be fine, it wouldn't be a problem. We inquired about this in advance and made sure before scheduling any new appointments. Subsequently went to a different vet. They were kind, compassionate & caring. Conducted a blood test there at their facility and determined issue. They gave him antibiotics and sent us home with an oral antibiotic. It’s been 12 hours and he has returned to almost normal.
Saturday, Nov 5 2:38pm
From Local.com
Stenner Creek Animal Hospital
IF YOU WANT A VET WHO PUTS CARE FIRST, DO NOT USE THIS VET! We took a healthy 20-week-old kitten to Stenner Creek A.H. to be neutered. The following days he displayed a lack of appetite, thirst & energy. Worsened, he felt hot and shivered. Took him back for a follow up. Before Dr. came into exam room, staff member (RVT Erin) rudely queried "how much can we pay today". I asked, "How much could we be looking at?" answered my question be repeating her question again. I gave a figure and stated that this was inappropriate timing for this conversation. I felt at the time if I had said $500, fees would be $500; if I had said $700, fees would be $700. Dr. Examined the kitten, diagnosis was that kitten had a bite infection. Course of action would be an antibiotic injection subcutaneous fluids. Afterwards the Dr. said if he is not getting better in 36 hours to call him right away. He did not get better; we called to arrange a follow up. The Drs. RVT "Erin" told us that the Dr. would not see our kitten until our balance was paid. She was rude to my wife and to me. Anytime we tried to ask a question she would interrupt and talk over us. My wife and I tried to have a rational conversation with this woman, however she just would not allow that to be. We asked to speak to the Dr. that was not an option; we inquired if she was the office manager, she replied “one of them.” I asked, “Is this direction of the Dr.” she replied, “Yes”. I felt I was lied to and that I wouldn’t be able to talk to the Dr. We ended the phone call with her promise to return our call. She never did. Erin's focus was on money, not the fact that our kitten may be in ill, in pain or even die. Over the last 30 days we had paid 100% of costs to vaccinate two animals, neuter one with a follow up visit. We had put aside the funds to spay our female kitten in just a couple days and even had an appointment scheduled, over $500 in fees. Including an additional $10 toward the outstanding balance. True we had an outstanding balance of $280 from previous animal care the Dr. had provided. We had been making monthly payments. Due to unemployment, I hadn't made a payment in a couple of months. However I had full intentions too do so. His front office staff was aware of this and told us that a $10 to $20 a month payment would be fine, it wouldn't be a problem. We inquired about this in advance and made sure before scheduling any new appointments. Subsequently went to a different vet. They were kind, compassionate & caring. Conducted a blood test there at their facility and determined issue. They gave him antibiotics and sent us home with an oral antibiotic. It’s been 12 hours and he has returned to almost normal.
Saturday, Nov 5 2:38pm
From Local.com
Stenner Creek Animal Hospital
IF YOU WANT A VET WHO PUTS CARE FIRST, DO NOT USE THIS VET! We took a healthy 20-week-old kitten to Stenner Creek A.H. to be neutered. The following days he displayed a lack of appetite, thirst & energy. Worsened, he felt hot and shivered. Took him back for a follow up. Before Dr. came into exam room, staff member (RVT Erin) rudely queried "how much can we pay today". I asked, "How much could we be looking at?" answered my question be repeating her question again. I gave a figure and stated that this was inappropriate timing for this conversation. I felt at the time if I had said $500, fees would be $500; if I had said $700, fees would be $700. Dr. Examined the kitten, diagnosis was that kitten had a bite infection. Course of action would be an antibiotic injection subcutaneous fluids. Afterwards the Dr. said if he is not getting better in 36 hours to call him right away. He did not get better; we called to arrange a follow up. The Drs. RVT "Erin" told us that the Dr. would not see our kitten until our balance was paid. She was rude to my wife and to me. Anytime we tried to ask a question she would interrupt and talk over us. My wife and I tried to have a rational conversation with this woman, however she just would not allow that to be. We asked to speak to the Dr. that was not an option; we inquired if she was the office manager, she replied “one of them.” I asked, “Is this direction of the Dr.” she replied, “Yes”. I felt I was lied to and that I wouldn’t be able to talk to the Dr. We ended the phone call with her promise to return our call. She never did. Erin's focus was on money, not the fact that our kitten may be in ill, in pain or even die. Over the last 30 days we had paid 100% of costs to vaccinate two animals, neuter one with a follow up visit. We had put aside the funds to spay our female kitten in just a couple days and even had an appointment scheduled, over $500 in fees. Including an additional $10 toward the outstanding balance. True we had an outstanding balance of $280 from previous animal care the Dr. had provided. We had been making monthly payments. Due to unemployment, I hadn't made a payment in a couple of months. However I had full intentions too do so. His front office staff was aware of this and told us that a $10 to $20 a month payment would be fine, it wouldn't be a problem. We inquired about this in advance and made sure before scheduling any new appointments. Subsequently went to a different vet. They were kind, compassionate & caring. Conducted a blood test there at their facility and determined issue. They gave him antibiotics and sent us home with an oral antibiotic. It’s been 12 hours and he has returned to almost normal.
Saturday, Nov 5 2:38pm
From Local.com
Stenner Creek Animal Hospital
IF YOU WANT A VET WHO PUTS CARE FIRST, DO NOT USE THIS VET! We took a healthy 20-week-old kitten to Stenner Creek A.H. to be neutered. The following days he displayed a lack of appetite, thirst & energy. Worsened, he felt hot and shivered. Took him back for a follow up. Before Dr. came into exam room, staff member (RVT Erin) rudely queried "how much can we pay today". I asked, "How much could we be looking at?" answered my question be repeating her question again. I gave a figure and stated that this was inappropriate timing for this conversation. I felt at the time if I had said $500, fees would be $500; if I had said $700, fees would be $700. Dr. Examined the kitten, diagnosis was that kitten had a bite infection. Course of action would be an antibiotic injection subcutaneous fluids. Afterwards the Dr. said if he is not getting better in 36 hours to call him right away. He did not get better; we called to arrange a follow up. The Drs. RVT "Erin" told us that the Dr. would not see our kitten until our balance was paid. She was rude to my wife and to me. Anytime we tried to ask a question she would interrupt and talk over us. My wife and I tried to have a rational conversation with this woman, however she just would not allow that to be. We asked to speak to the Dr. that was not an option; we inquired if she was the office manager, she replied “one of them.” I asked, “Is this direction of the Dr.” she replied, “Yes”. I felt I was lied to and that I wouldn’t be able to talk to the Dr. We ended the phone call with her promise to return our call. She never did. Erin's focus was on money, not the fact that our kitten may be in ill, in pain or even die. Over the last 30 days we had paid 100% of costs to vaccinate two animals, neuter one with a follow up visit. We had put aside the funds to spay our female kitten in just a couple days and even had an appointment scheduled, over $500 in fees. Including an additional $10 toward the outstanding balance. True we had an outstanding balance of $280 from previous animal care the Dr. had provided. We had been making monthly payments. Due to unemployment, I hadn't made a payment in a couple of months. However I had full intentions too do so. His front office staff was aware of this and told us that a $10 to $20 a month payment would be fine, it wouldn't be a problem. We inquired about this in advance and made sure before scheduling any new appointments. Subsequently went to a different vet. They were kind, compassionate & caring. Conducted a blood test there at their facility and determined issue. They gave him antibiotics and sent us home with an oral antibiotic. It’s been 12 hours and he has returned to almost normal.
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