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Better Business Bureau

3836 S Highway 27
Somerset, KY 42501
(606) 678-2014


The Better Business Bureau of the United States and Canada offers consumers and businesses resources including business and charity reviews, complaints, statistics, ratings, and more to assist in intelligent buying decisions and investment opportunities.


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    Ratings

      Overall (1)

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      Other Reviews

      debbie cross

      2 Reviews
      0 Followers

      Friday, May 27 12:00am

      From Local.com

        Where NOT TO BUY A SWIMMING POOL!!!!!!! I gave it 1 star because I could not give it less than that

        STOP!! Before you buy a swimming pool in Somerset, KY, feel free to call me (Debbie) at 423 539 0012. I will gladly tell you where I got my pool. I will tell you of the delays (paid 1st payment to the bank and still did not have a pool). I will tell you of the lies (we will be there in 3 to 4 days took 2 wks). I will tell you of the shoddy work (piled all the dirt up against my house, tore up yard on other side of property from where the pool was installed, WORST OF ALL-trimmed my liner. When i tried to open my pool, the liner was slipping do to shoddy installation. Although, my liner is still under warranty, they will not talk to me about replacing it. They have came and tried to fix it once (now in worse shape than before). Everytime we call (all calls made on cell phone for verification purposes) they send someone different and less experienced to "look" at it and "see" what needs to be done to fix it. Yesterday, they sent a young boy that was honestly to goodness barefooted! That made me really feel like they were sincere. They are just dragging their feet until the warranty expires. DO NOT BUY your pool at C & P distributing or whatever they have changed their name to this year. I sure wish someone had told me all this.

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