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Tacoma Auction Service

5202 S Washington St
Tacoma, WA 98409-2712
(253) 471-0755

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                      Other Reviews

                      lee s

                      2 Reviews

                      Wednesday, Nov 9 12:00am


                        Tacoma Auction Service

                        Disliked: I purchase items on all of the major online auction services daily. I work with auctioneers from around the country regularly. I had the misfortune to win an item on Tacoma Auction Service. The item was fine but Tacoma Auction Service grossly abused me with shipping charges. Since the auction had concluded and as I do with all auction companies, I called Tacoma Auction Service to coordinate shipping. I called every other day as no one was returning my calls. Not one call was ever answered. Every call went into a voice mail. Not one voice mail was ever returned. I emailed them each time also. Not one email was returned. My messages all stated not to ship this heavy item using USPS as it is the most expensive method of any shipping alternative for this item. After 3 weeks of absolutely no returned communication from these people, I received the item via USPS! It cost me a FORTUNE!!! I have called for weeks after receiving this item and have finally found a rare occurrence that someone actually answered the phone! I talked with the owner. This man could have cared less! He claims that he did not get even ONE of my multitude of telephone voice mails or emails! He actually hung up on me! Unbelievable to me that these people can abuse winning bidders just because they have our credit card number on file. Tacoma Auction Service did not exercise even a minimum of reasonable judgment. And I have had to pay the price for this! I will NEVER participate in an auction with these people again and I strongly encourage others to be VERY cautious before you give your credit card number to these people through an auction service. Once you win an item from them, they will steal every penny they can without regard for it being YOUR money. Money is too hard to come by in todays economy. I hope this helps you to avoid something like this happening to you also. Best Regards, Lee


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