Franciscan Court

    Overall (16)

    1996 Franciscan Way
    West Chicago, IL 60185
    (630) 562-4242


    We thank you for your interest in Franciscan court! We are committed to providing an exceptional independent living experience in our beautiful new facility. Our warm, safe environment promotes a feeling of belonging and will help you maintain your independence. We look forward to meeting you and answering any questions you may have.


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                        Additional Information

                        We thank you for your interest in Franciscan court! We are committed to providing an exceptional independent living experience in our beautiful new facility. Our warm, safe environment promotes a feeling of belongi... more

                        Message From The Business

                        Assisted Living

                        Ratings

                          Overall (16)

                          Other Reviews

                          sharon199

                          2013

                          From Local.com

                            Franciscan Court

                            william miller

                            2013

                            From Local.com

                              Franciscan Court

                              How about a -5 star? I'm forced to choose something to post this. If you want your loving family members to languish, you've found your place! Notice the doors are not handicap accessible upon your arrival and departure. Ask to see everyone's current licenses - this includes the Administrators. What is their turnover of residents, how many staff members are on duty at all times? If there is an emergency do they just dial 911 for a local ambulance or do they have a private contract with an ambulance service? Do they have handicapped busses to take the residents off campus, if the answer is still no, how do residents shop for their own personal needs - something as simplistic as a lightbulb or toilet paper? The residents are not potted plants, they are thriving individuals and should be treated as such. Please become a sleuth no, matter where you choose. Why the state doesn't regulate the rules they've written is a question that is still a concern. Make sure if you plug in a television (outlet high on the wall necessitating a bracket) you get your deposit back for damages, and if no bracket is utilized, the resident doesn't trip on the cord from a television placed low. What activities do they have planned on a daily basis? Visit at off hours, especially in the evening. Do they have a backup generator should power go out and is their telephone service tied into their electricity? How many thefts have happened to the residents and who's insurance overs it? If your family wants to visit privately, do they have a common area room with doors for privacy? Ask to spend the night to get the true feel and interaction of everything, this includes their meals. Ask where they purchase their food. Don't just go for the aesthetics of the building, look at the residents. Should you family member become romantic with another resident, are they adult enough to have their doors closed or does the administration forbid such human interactions? How often does the administration just open one's door, not out of concern but, because they have a master key? This too startles your family member and they are often in a state of undress. Get back in your and drive away - quickly. They appear to be in a convenient location, that too is not the case. Where are they going to walk to, a hookah restaurant they can't afford but, will help them.

                              sharon199

                              2013

                              From Local.com

                                Franciscan Court

                                contuc

                                2012

                                From Local.com

                                  Franciscan Court

                                  Unexpectedly, both of our moms came within the same week. We wanted a place where they could be together and accepted Medicare for one of them. A "Place for Mom" recommended a supportive living home called Fransiscan Court in West Chicago. - It is like supportive living but not so expensive. - It is clean with ample room throughout. - They worked with us financially. - The staff is supportive/caring of us and our moms. - There is a Catholic influence but not pushed. - Great food. My mom complains that the food is too good and too much - she is going to gain weight. We are all thankful we found this home.

                                  sharon199

                                  2012

                                  From Local.com

                                    Franciscan Court

                                    wiki62

                                    2012

                                    From Local.com

                                      Franciscan Court

                                      bible reader

                                      2012

                                      From Local.com

                                        Franciscan Court

                                        Below is our experience with Franciscan Court in West Chicago, Illinois We needed to find a supportive living facility in July of 2009 for my wife's 87 year old mother. We visited and interviewed four organizations in the area with West Chicago as the epicenter of our search. We had a criterion for making a decision based on the positive and negative feedback from friends and relatives who were faced with these same circumstances. Franciscan Court was the smallest facility that we evaluated and the last of the four that we visited. The larger facilities had a more 'institutional' feel as the resident population increased. Franciscan Court had an intimate feel to it with only about 70 residents and we could see that it had a personal touch that appeared to be the rule rather than the exception. The staff seemed to have great attitudes and to really enjoy their jobs interacting with the residents. The building was new and designed by the owners, Zack and Rene Caulkins based on their experience in the field of over 25 years. There was a huge recreational hall in the basement with a large screen TV for movie nights, seasonal celebrations at all points on the calendar, game nights, crafts, library, TV viewing area, centered around a small open air, courtyard with a pond and landscaping. The beauty shop in the basement facilitated keeping residents looking great. This was a first impression and we could have made a mistake. After all you can only investigate and evaluate these things to a certain level without the actual experience of being a resident or care giver. In the end, you do your homework and hope you make the right choice. However, after 2 1/2 years our experience has confirmed our first impressions and has exceeded what we hoped Franciscan Court would be for my mother-in-law. Zack and Rene, who is also a nurse, are hands-on owners and involved in everyday operations. There are no other supervisors or layers of management between them and the residents. Their offices are right in the middle of day-to-day operations right next to the dining area and front desk where they can constantly interact with the residents and where the residents have access to them. Zack and Rene continued to improve their facility and services. They purchased a large backup generator that kicks in automatically during a power failure and instituted Wander Guard so that at risk residents can't go out a door without setting off and alarm. Both of these items were verbal commitments Zack made to us during our initial evaluation process. We were very pleased that they followed through with those promises. Franciscan Court has been a blessing for my mother-in-law and our entire family. They have given us the gift of peace of mind that the grandmother of our children is attended by loving and caring people in the twilight of her life. The Campbells Batavia, IL

                                        bible reader

                                        2012

                                        From Local.com

                                          Franciscan Court

                                          My wife and I wanted to take the time to review our experiences with Franciscan Court Supportive Living in West Chicago, IL. We needed to find a supportive living facility in July of 2009 for my wife's 87 year old mother. We visited and interviewed four organizations in the area with West Chicago as the epicenter of our search. We had a criterion for making a decision based on the positive and negative feedback from friends and relatives who were faced with these same circumstances. Franciscan Court was the smallest facility that we evaluated and the last of the four that we visited. The larger facilities had a more 'institutional' feel as the resident population increased. Franciscan Court had an intimate feel to it with only about 70 residents and we could see that it had a personal touch that appeared to be the rule rather than the exception. The staff seemed to have great attitudes and to really enjoy their jobs interacting with the residents. The building was new and designed by the owners, Zack and Rene Caulkins based on their experience in the field of over 25 years. There was a huge recreational hall in the basement with a large screen TV for movie nights, seasonal celebrations at all points on the calendar, game nights, crafts, library, TV viewing area, centered around a small open air, courtyard with a pond and landscaping. The beauty shop in the basement facilitated keeping residents looking great. This was a first impression and we could have made a mistake. After all you can only investigate and evaluate these things to a certain level without the actual experience of being a resident or care giver. In the end, you do your homework and hope you make the right choice. However, after 2 1/2 years our experience has confirmed our first impressions and has exceeded what we hoped Franciscan Court would be for my mother-in-law. Zack and Rene, who is also a nurse, are hands-on owners and involved in everyday operations. There are no other supervisors or layers of management between them and the residents. Their offices are right in the middle of day-to-day operations right next to the dining area and front desk where they can constantly interact with the residents and where the residents have access to them. Zack and Rene continued to improve their facility and services. They purchased a large backup generator that kicks in automatically during a power failure and instituted Wander Guard so that at risk residents can't go out a door without setting off and alarm. Both of these items were verbal commitments Zack made to us during our initial evaluation process. We were very pleased that they followed through with those promises. Franciscan Court has been a blessing for my mother-in-law and our entire family. They have given us the gift of peace of mind that the grandmother of our children is attended by loving and caring people in the twilight of her life. The Campbells

                                          bible reader

                                          2012

                                          From Local.com

                                            Franciscan Court

                                            My wife and I wanted to take the time to review our experiences with Franciscan Court Supportive Living in West Chicago, IL. We needed to find a supportive living facility in July of 2009 for my wife's 87 year old mother. We visited and interviewed four organizations in the area with West Chicago as the epicenter of our search. We had a criterion for making a decision based on the positive and negative feedback from friends and relatives who were faced with these same circumstances. Franciscan Court was the smallest facility that we evaluated and the last of the four that we visited. The larger facilities had a more 'institutional' feel as the resident population increased. Franciscan Court had an intimate feel to it with only about 70 residents and we could see that it had a personal touch that appeared to be the rule rather than the exception. The staff seemed to have great attitudes and to really enjoy their jobs interacting with the residents. The building was new and designed by the owners, Zack and Rene Caulkins based on their experience in the field of over 25 years. There was a huge recreational hall in the basement with a large screen TV for movie nights, seasonal celebrations at all points on the calendar, game nights, crafts, library, TV viewing area, centered around a small open air, courtyard with a pond and landscaping. The beauty shop in the basement facilitated keeping residents looking great. This was a first impression and we could have made a mistake. After all you can only investigate and evaluate these things to a certain level without the actual experience of being a resident or care giver. In the end, you do your homework and hope you make the right choice. However, after 2 1/2 years our experience has confirmed our first impressions and has exceeded what we hoped Franciscan Court would be for my mother-in-law. Zack and Rene, who is also a nurse, are hands-on owners and involved in everyday operations. There are no other supervisors or layers of management between them and the residents. Their offices are right in the middle of day-to-day operations right next to the dining area and front desk where they can constantly interact with the residents and where the residents have access to them. Zack and Rene continued to improve their facility and services. They purchased a large backup generator that kicks in automatically during a power failure and instituted Wander Guard so that at risk residents can't go out a door without setting off and alarm. Both of these items were verbal commitments Zack made to us during our initial evaluation process. We were very pleased that they followed through with those promises. Franciscan Court has been a blessing for my mother-in-law and our entire family. They have given us the gift of peace of mind that the grandmother of our children is attended by loving and caring people in the twilight of her life.

                                            bible reader

                                            2012

                                            From Local.com

                                              Franciscan Court

                                              My wife and I wanted to take the time to review our experiences with Franciscan Court Supportive Living in West Chicago, IL. We needed to find a supportive living facility in July of 2009 for my wife's 87 year old mother. We visited and interviewed four organizations in the area with West Chicago as the epicenter of our search. We had a criterion for making a decision based on the positive and negative feedback from friends and relatives who were faced with these same circumstances. Franciscan Court was the smallest facility that we evaluated and the last of the four that we visited. The larger facilities had a more 'institutional' feel as the resident population increased. Franciscan Court had an intimate feel to it with only about 70 residents and we could see that it had a personal touch that appeared to be the rule rather than the exception. The staff seemed to have great attitudes and to really enjoy their jobs interacting with the residents. The building was new and designed by the owners, Zack and Rene Caulkins based on their experience in the field of over 25 years. There was a huge recreational hall in the basement with a large screen TV for movie nights, seasonal celebrations at all points on the calendar, game nights, crafts, library, TV viewing area, centered around a small open air, courtyard with a pond and landscaping. The beauty shop in the basement facilitated keeping residents looking great. This was a first impression and we could have made a mistake. After all you can only investigate and evaluate these things to a certain level without the actual experience of being a resident or care giver. In the end, you do your homework and hope you make the right choice. However, after 2 1/2 years our experience has confirmed our first impressions and has exceeded what we hoped Franciscan Court would be for my mother-in-law. Zack and Rene, who is also a nurse, are hands-on owners and involved in everyday operations. There are no other supervisors or layers of management between them and the residents. Their offices are right in the middle of day-to-day operations right next to the dining area and front desk where they can constantly interact with the residents and where the residents have access to them. Zack and Rene continued to improve their facility and services. They purchased a large backup generator that kicks in automatically during a power failure and instituted Wander Guard so that at risk residents can't go out a door without setting off and alarm. Both of these items were verbal commitments Zack made to us during our initial evaluation process. We were very pleased that they followed through with those promises. Franciscan Court has been a blessing for my mother-in-law and our entire family. They have given us the gift of peace of mind that the grandmother of our children is attended by loving and caring people in the twilight of her life.

                                              bible reader

                                              2012

                                              From Local.com

                                                Franciscan Court

                                                My wife and I wanted to take the time to review our experiences with Franciscan Court Supportive Living in West Chicago, IL. We needed to find a supportive living facility in July of 2009 for my wife's 87 year old mother. We visited and interviewed four organizations in the area with West Chicago as the epicenter of our search. We had a criterion for making a decision based on the positive and negative feedback from friends and relatives who were faced with these same circumstances. Franciscan Court was the smallest facility that we evaluated and the last of the four that we visited. The larger facilities had a more 'institutional' feel as the resident population increased. Franciscan Court had an intimate feel to it with only about 70 residents and we could see that it had a personal touch that appeared to be the rule rather than the exception. The staff seemed to have great attitudes and to really enjoy their jobs interacting with the residents. The building was new and designed by the owners, Zack and Rene Caulkins based on their experience in the field of over 25 years. There was a huge recreational hall in the basement with a large screen TV for movie nights, seasonal celebrations at all points on the calendar, game nights, crafts, library, TV viewing area, centered around a small open air, courtyard with a pond and landscaping. The beauty shop in the basement facilitated keeping residents looking great. This was a first impression and we could have made a mistake. After all you can only investigate and evaluate these things to a certain level without the actual experience of being a resident or care giver. In the end, you do your homework and hope you make the right choice. However, after 2 1/2 years our experience has confirmed our first impressions and has exceeded what we hoped Franciscan Court would be for my mother-in-law. Zack and Rene, who is also a nurse, are hands-on owners and involved in everyday operations. There are no other supervisors or layers of management between them and the residents. Their offices are right in the middle of day-to-day operations right next to the dining area and front desk where they can constantly interact with the residents and where the residents have access to them. Zack and Rene continued to improve their facility and services. They purchased a large backup generator that kicks in automatically during a power failure and instituted Wander Guard so that at risk residents can't go out a door without setting off and alarm. Both of these items were verbal commitments Zack made to us during our initial evaluation process. We were very pleased that they followed through with those promises. Franciscan Court has been a blessing for my mother-in-law and our entire family. They have given us the gift of peace of mind that the grandmother of our children is attended by loving and caring people in the twilight of her life.

                                                bible reader

                                                2012

                                                From Local.com

                                                  Franciscan Court

                                                  My wife and I wanted to take the time to review our experiences with Franciscan Court Supportive Living in West Chicago, IL. We needed to find a supportive living facility in July of 2009 for my wife's 87 year old mother. We visited and interviewed four organizations in the area with West Chicago as the epicenter of our search. We had a criterion for making a decision based on the positive and negative feedback from friends and relatives who were faced with these same circumstances. Franciscan Court was the smallest facility that we evaluated and the last of the four that we visited. The larger facilities had a more 'institutional' feel as the resident population increased. Franciscan Court had an intimate feel to it with only about 70 residents and we could see that it had a personal touch that appeared to be the rule rather than the exception. The staff seemed to have great attitudes and to really enjoy their jobs interacting with the residents. The building was new and designed by the owners, Zack and Rene Caulkins based on their experience in the field of over 25 years. There was a huge recreational hall in the basement with a large screen TV for movie nights, seasonal celebrations at all points on the calendar, game nights, crafts, library, TV viewing area, centered around a small open air, courtyard with a pond and landscaping. The beauty shop in the basement facilitated keeping residents looking great. This was a first impression and we could have made a mistake. After all you can only investigate and evaluate these things to a certain level without the actual experience of being a resident or care giver. In the end, you do your homework and hope you make the right choice. However, after 2 1/2 years our experience has confirmed our first impressions and has exceeded what we hoped Franciscan Court would be for my mother-in-law. Zack and Rene, who is also a nurse, are hands-on owners and involved in everyday operations. There are no other supervisors or layers of management between them and the residents. Their offices are right in the middle of day-to-day operations right next to the dining area and front desk where they can constantly interact with the residents and where the residents have access to them. Zack and Rene continued to improve their facility and services. They purchased a large backup generator that kicks in automatically during a power failure and instituted Wander Guard so that at risk residents can't go out a door without setting off and alarm. Both of these items were verbal commitments Zack made to us during our initial evaluation process. We were very pleased that they followed through with those promises. Franciscan Court has been a blessing for my mother-in-law and our entire family. They have given us the gift of peace of mind that the grandmother of our children is attended by loving and caring people in the twilight of her life.

                                                  jimcz28

                                                  2012

                                                  From Local.com

                                                    Franciscan Court

                                                    My Mom has been a resident of Franciscan Court for 1 � years. Mom is private pay and in a studio unit. She absolutely loves her room. I always hear how well the staff takes care of her. I’ve seen how the staff interacts with the other residents. They are always very polite and professional. The facility is very clean and well maintained. There are always activities for the residents to attend. Some of her favorites are bingo, bunco, crafts, live entertainment that comes to the facility and getting her hair done in the beauty salon located in the building. The food is very good and plentiful. Everything is made by the cook in the onsite kitchen. The owners were very helpful before my Mom arrived at Franciscan Court. They evaluated her, showed her the facility and where she would be staying. They made her feel excited about coming to Franciscan Court. The transition went very smooth and the staff made her feel welcome. The owners also assisted us in getting aid for my Mom. They had a person come to the facility and help us fill out all the necessary paper work. They also gave us contacts to check on the progress of her aid. This was a big help and timesaver. There is a lot to be said about a family run business. The owners are always around and they make everyone feel welcome. We’re glad we chose Franciscan Court. Keep up the good work!

                                                    fredandrita

                                                    2012

                                                    From Local.com

                                                      Franciscan Court

                                                      Before placing our mother in an assisted living facility we did extensive research of most of the facilities in the general area. We chose Franciscan Court because it gave us everything we were looking for (large rooms, attached bathrooms, smaller population (she is 98 and did not want to be confronted with large numbers of people) It is a new building with pleasant decor and a very friendly staff as well as healthy, nutritious meals. The cost also was a factor and Franciscan Court can easily compete with other facilities in the area. She came to Franciscan Court in October of 2011. After a period of adjustment she is now settled and very pleased with her surroundings. We visit her everyday and have the opportunity to meet the staff and make note of how the facility works. We are very happy to see the dedication the staff shows. They are always friendly and eager to help. The owners as well, show a personal interest in the treatment of our mother. The decision to place an aging parent in assisted living is always difficult but it is very reassuring to know that we made the right decision. Thanks to Franciscan Court for your dedication to our mother!!

                                                      sue crawford

                                                      2012

                                                      From Local.com

                                                        Franciscan Court

                                                        My sisters moved our mom to Franciscan Court about 2 months ago. I live in a different state, but was able to go and check out long term care facilities with them. I was very impressed with the owners, staff and facilities at Franciscan Court. It was an easy decision for us to move our mom there. When I speak with my mom, she is happy and likes where she is living. My sisters are also very happy and tell me our mom is getting excellent care. The staff is very nice and very attentive to my mom. Of course, who wouldn't be--my mom is so very cute and sweet at 87 years old! Additionally, the administrative staff has been very knowledgeable and helpful with financial issues and have helped get my mom additional monetary benefits that she deserves. All in all, our family is very please with Franciscan Court and would recommmend this facility for your loved one. Sue Crawford

                                                        lagk

                                                        2010

                                                        From Local.com

                                                          BEWARE!

                                                          If you are looking for supportive living for your loved one and do not have UNLIMITED FINANCES - keep looking! Remember that if things sound too good to be true - that's because they are not true! The owners promised support and assistance including help with the transition to medicaid - more than many other supportive living facilities offered which should have been a red flag. When the words "medicaid application" left our lips some $80,000 later however Dr. Jeckyl became Mr Hyde and the threats and intimidation began. Unpleasant interactions and avoidance became our routine after we politely refused the request for the family to continue paying out of pocket to supplement medicaid or "they would do what they needed to do" After hiking up charges for services never provided they "evicted" her while hospitalized without notice to her family -THE WEEK HER PRIVATE FUNDS RAN OUT and are refusing re-admission because they "cant meet her level of care". As her care needs have not changed since day 1 - I can only assume they are referring to cashing her medicaid check as opposed to her personal check. If you are looking to lose your life savings based on misleading information and then wind up homeless - this is the place for you.

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