I used the Taxi Latino recently always, with different drivers whom would NEVER tell me their names(s). I Left my Galaxy cell phone in the car. I called the company (in Espanol AND English) and the drivers acted like they 'NO UNDERSTAND ME' only addresses or times. When inquiring about phone in both languages: no response about checking the cab but most importantly, NO ONE AT THE COMPANY WOULD GIVE ME THEIR NAME(S)!!!!!