It took Yorktown Autobody 5 days of sitting before they even assessed the damage!! Never called me once with an update! I called them on a Monday after it had been at their shop for 8 days, they told me my car would be ready on that Friday, or Monday at the very latest. Friday came and went without a phone call. Called again the following Monday afternoon and they told me it would not be ready until THURSDAY!!!!!! Do not bring your car here unless you're not looking to ever get it back!!!
Somebody hit my car while I was waiting for green light. Driver's insurance sent me for cost estimate to this shop. Steve was the person who estimated the cost of repair. The shop is not far from my home, so why not to have it repaired by them. I brought the car Monday morning, they gave mi ride home, the next day they picked me up and drove me back to shop to get my car. The bumper was all fixed, looking like brand new. They even cleaned my car! Encouraged by this repair, I asked for estimate for fixing other damage (piece of metal hit my door) on driver's side and a small dent by rear wheel, where around cracked paint the body started to rust.
Steve's estimate just fit into my insurance copay- so why to bother with insurance since I would pay for it as a copay anyhow. Next Monday I was back in shop with these two repairs. The weather was bad, fixing the door took more work then expected, but again, they called me when car was done and picked me up from my house. After longer time (I drove a while with those damages) my car looks beautiful again. You would never find where repairs were done. Very nice job! Steve kept his word, although works took more then estimated, he did not charge me a penny more. That could not make me - senior citizen now without job any happier. To summarize my experience: people in the shop were very nice, the price was very reasonable and work was very well done. Steve, although he does not smile left and right is very honest and responsible person and cares about costumers and thus he is valuable asset for business. If my car need this kind of fix again in the future, I'll be back. This is right place to go.