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Kutrubes Travel
 
328 Tremont St, Boston, MA, 02116

description

A Boston Travel Agency offering group tours and custom travel itineraries to Croatia, Albania, Serbia, Romania, Bulgaria, Montenegro, Bosnia and Herzegovina.

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YearEstablished

1905

d.j. patten

  Kutrubes Travel Agency

Kutrubes Travel's trip was the worst in 45 years of travel and was the worst experience ever with a tour company. I was sent on a trip with absolutely no documents: no visa, no airline tickets, no itinerary, no hotel list, no contact info., etc. I sent Kutrubes Travel my passport plus 2 passport photos on 10 April. My passport was returned to me on 13 September, one day before departure, with no visa that I had already paid $185 for. An e-mail from Kutrubes on 12 September stated that, due to the visa they hadn't supplied, they were doing me a favor by making last minute itinerary changes. Airline change fees were $285 international and $200 domestic. On day one of the trip, I had to pay another $170 for the missing visa. My request for a refund of $655 was denied on letterhead stationery addressing me as an "idiot." There's been no response to two other refund requests. My rating of Kutrubes Travel: minus 5 stars.

Jan 2012

From: Local.com

d.j. patten

  Kutrubes Travel Agency

Kutrubes Travel's trip was the worst in 45 years of travel and was the worst experience ever with a tour company. I was sent on a trip with absolutely no documents: no visa, no airline tickets, no itinerary, no hotel list, no contact info., etc. I sent Kutrubes Travel my passport plus 2 passport photos on 10 April. My passport was returned to me on 13 September, one day before departure, with no visa that I had already paid $185 for. An e-mail from Kutrubes on 12 September stated that, due to the visa they hadn't supplied, they were doing me a favor by making last minute itinerary changes. Airline change fees were $285 international and $200 domestic. On day one of the trip, I had to pay another $170 for the missing visa. My request for a refund of $655 was denied on letterhead stationery addressing me as an "idiot." There's been no response to two other refund requests. My rating of Kutrubes Travel: minus 5 stars.

Jan 2012

From: Local.com

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