I have to be honest, I have had good experiences here but tonight takes the cake. I ordered pizza and was very specific that it needed to have very LITTLE cheese. They bring it to me and can tell immediately from the look on my face that there was way too much cheese (looked like the regular amount on a normal pizza) and then he says to me "I had them take 2/3's of the cheese off, this one is one me" and I responded by saying "do you think that this is my first time here?" he said "no, but I did have them take some cheese off" and I responded by saying that I don't need anything for free I just want what I ordered and I am calling BS". He went and reordered the pizza the correct way and I dropped my money (and then some to prove that it is not about the money) for the beer that I ordered and walked out. No wonder the place was empty. It seems like the only time that they can provide good food and service is when the owner is there and he was not there tonight. I vote with my hard earned money and will not go back to this place again.
I wouldn't go here again, or recommend it. The food was mediocre. We ordered the Meatball sandwich and the Philly. Menu stated they came with fries and coleslaw....Coleslaw never made it on the plate. An oversite I'm sure. Both sandwiches lacked in flavor. The meatball sandwich tasted like it was fresh from the freezer. The Philly had more onion, cheese and pepper on it than meat. Both plates of fries were cold. The service was both slow and inexperienced. The servers need some guidence, like a manager or more training. The server station/bev station is not closed in so we have a lovely view of a trashed sink and messy stocked shelves. You could hear the kitchen staff in the kitchen yell to the servers up front and the servers yelling back to them. It was lovely to hear "Whaaaaat!!", "HOLD ONNNNN", "I told you I'm busy!!" and a bell ring and ring and ring over the music playing throughout our meal. Refills sat while servers gazed and asked each other what the menu items were. Most of the time we didn't know who our server was - 3 came to our table to ask us how our dinner was. (but not get us a refill). The atmosphere is depressing. Black painted walls, floors and ceilings. Glaring spot lighting beaming down from the ceiling (creating "hot spots"...I think my retinas are still burnt) and several TV's that were placed on the walls way to high for anyone to enjoy unless you were across the room. Which across the room was a ginormous bar that was completely empty because they don't have a liquor license. But the dining side was packed...more smooshed. I recommend asking for a booth if you do go (more room, less sitting on your table neighbors laps) The bathrooms, or lack there of because there was only one toilet in the ladies room, was gross. It smelled like it wasn't cleaned, toilet paper was on the floor, soap from the dispenser was caked on the floor and the paper towel roll was out. (no restroom signs anywhere so ask) Overall a tremendously bad experience and a disappointment. We're cheerleaders of our community but are sad to say we won't be back...ever.
I love the food here! What an upgrade from the place that was there before. The pizza is so good. I was never a big fan of thin crust, but the place has made me a changed person. I think it's because the pizza is not cracker thin. The deep dish is amazing. It's loaded with cheese and toppings. I've been here several times now and I am always satisfied. The meat in the Philly is super tender and the bread is soft and crunchy! The inside of the place is very modern, very hip. It's all so clean and new. The bar area is amazing. I can't wait to try some hookah. I saw that they have a variety of flavors. I am very thankful that Queen Creek finally has a place to be and this is it!
Expect to wait for service from the bar staff! You will here them blame everything from the moon as to why you are waiting so long for service. Not a friendly and attentive bar staff which also plays into a very inexperienced staff. This starts from the ownership and management not being able to see this.
First of all, I would like to say that my over all experience here was phenomenal. This place so unique. It is a pizza place that specializes in Italian food, hookah, and has a sports bar. There are big 50" tvs all over the place, and once the bar opens (early February) they are going to be showing the fights here, too! The bar itself is extremely nice, with a hand crafted backdrop of Chicago bordering the bottom. The entire restaurant is custom designed--even the sports banners were designed by the owner. Enough about the inside, lets talk about food! The food was so delicious. The stuffed pizza does take a little while to cook, but it is well worth the wait. My husband also had the Philly cheese steak, and it was amazing. Our server Alexis, who was very attentive and knowledgeable, informed us that they marinate the Philly beef themselves. While we were eating, the owner of the restaurant, Chris, stopped by to say hello and ask us how the food was. He was also very attentive and seemed to genuinely care about all his customers. Overall, I had a wonderful experience here, and look forward to all the delicious meals to come.
Went to lunch last week around 1:15. When we arrived there was one table of four men who were done eating, another table with two women and two children, and a booth in the back where the manager and several other young people were sitting. They turned out to be a manager and some of his friends. We ordered from a very harried young waitress who was was stumped when I asked that the bread be dipped in the beef jus, which is exactly how a Chicago Beef sandwich is served. We got our drinks, then waited for a very long time until a manager came over and asked "how is everything"? We told him we were still waiting for a Cheesy Beef sandwich and their "special" pizza with pepperoni and onions. A few other people came in to sit at the bar and they were receiving food before us. Finally the food arrived. Unfortunately when my husband picked up a piece of pizza it actually drooped in his hand, the dough was not cooked crispy. My sandwich was okay but they put Cheez Whiz on the Italian beef sandwich, which now looked like a Philly Cheesesteak. Being born and raised in Chicago I really had high hopes to find a little piece of home here in the valley. Sadly, the search will continue.
I'm really surprised with the two other reviews as my husband and I both agree that this "pub" was mediocre at best. First off, the interior is probably one of the least inviting I have seen in a long time. Everything is BLACK. The walls, the counters, the booths, the tables. Horrible. Florescent spotlighting throughout makes for a weird, sleezy nightclub feel. The service was pretty pitiful. The waitresses and cook staff sat in the booth behind us talking most of the time and it took forever to get drinks let alone our food. Now to review the food, I dont even know where to begin. The boneless wings were what appeared to be big pieces of chicken cut into a shape that kind of resembled a chicken wing. They came in a wicker basket with basically a thick napkin so by the last wing we were probably eating some of the basket too, the sauce had soaked right through. Yuck. The "stuffed" pizza was horrendous. Not only was there almost no sauce but there was about 4 pounds of cheese stuffed into the middle which oozed out every crevice of the pizza when we removed the first slice. There was so much cheese we were gagging and eventually had to pick apart the pizza just to make it edible. The table behind us ordered a thin crust which LOOKED to be much more appetizing but unfortunately I dont think I will be giving this place a second chance. Overall a really bad dining experience.